Wheaton Franciscan HC - Terrace at St Francis
Nursing home in Milwaukee, Wisconsin, CMS certification number 525552
3200 S 20th St, Milwaukee, WI 53215 · Milwaukee County
- CMS overall rating
- 2 of 5 stars
- Certified beds
- 81
- Certified for
- Medicare and Medicaid
- Last standard inspection
- August 20, 2025
- Deficiencies at that inspection
- 26
- Fines in 3 years
- $276,051 (5)
Does Wheaton Franciscan HC - Terrace at St Francis take Medicare and Medicaid?
Yes to both. Wheaton Franciscan HC - Terrace at St Francis is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 2 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 1 of 5 |
| Quality of resident care | 5 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | 5 of 5 |
Nurse staffing hours and turnover
These are the hours Wheaton Franciscan HC - Terrace at St Francis reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.11
- Registered nurse hours
- 0.74
- Licensed practical nurse hours
- 0.73
- Nurse aide hours
- 1.64
- Weekend total hours
- 2.59
- Nursing staff turnover
- 80.6%
- Registered nurse turnover
- 88.2%
Health inspections and complaints
Inspectors last made a standard visit on August 20, 2025 and cited 26 deficiencies, plus 16 from complaint visits.
The visit before, on July 22, 2024, found 19.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Wheaton Franciscan HC - Terrace at St Francis 5 times in the past 3 years, for $276,051 in total.
It also had 2 payment denials, when Medicare stopped paying for new admissions for a time.
Beds and residents
On an average day 42.5 residents live here, about 52% of its 81 certified beds.
- Certified beds
- 81
- Average residents per day
- 42.5
- Certified since
- September 23, 1994
- Resident or family council
- Resident
Who owns Wheaton Franciscan HC - Terrace at St Francis
- Legal business name
- Wheaton Franciscan Healthcare Terrace at St. Francis, Inc.
- Ownership type
- Non profit - Corporation
- Chain
- 12 homes nationally under Ascension Living, 2.9-star chain average
Other nursing homes near Wheaton Franciscan HC - Terrace at St Francis
- St Ann Health and Rehabilitation Center2020 S Muskego Ave, Milwaukee 53204
- Sunrise Health Services3540 S 43rd St, Milwaukee 53220
- Mercy Health Services2727 W Mitchell St, Milwaukee 53215
- Aria at Mitchell Manor5301 W Lincoln Ave, West Allis 53219
- Complete Care at Southpointe4500 W. Loomis Rd., Greenfield 53220
See also all nursing homes in Milwaukee.
Who inspects nursing homes in Wisconsin
Wisconsin's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Wisconsin, the 17 in Milwaukee, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Wheaton Franciscan HC - Terrace at St Francis, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Wheaton Franciscan HC - Terrace at St Francis
What is the CMS star rating of Wheaton Franciscan HC - Terrace at St Francis?
2 out of 5 stars overall.
Does Wheaton Franciscan HC - Terrace at St Francis accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Wheaton Franciscan HC - Terrace at St Francis?
26 cited at the last standard visit.
Who owns Wheaton Franciscan HC - Terrace at St Francis?
Wheaton Franciscan Healthcare Terrace at St. Francis, Inc., non profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.