Mercy Health Services
Nursing home in Milwaukee, Wisconsin, CMS certification number 525414
2727 W Mitchell St, Milwaukee, WI 53215 · Milwaukee County
- CMS overall rating
- 2 of 5 stars
- Certified beds
- 60
- Certified for
- Medicare and Medicaid
- Last standard inspection
- May 21, 2025
- Deficiencies at that inspection
- 13
- Fines in 3 years
- $47,753 (2)
Does Mercy Health Services take Medicare and Medicaid?
Yes to both. Mercy Health Services is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 2 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 3 of 5 |
| Quality of resident care | 2 of 5 |
| Long-stay quality | 2 of 5 |
| Short-stay quality | 2 of 5 |
Nurse staffing hours and turnover
These are the hours Mercy Health Services reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.99
- Registered nurse hours
- 0.57
- Licensed practical nurse hours
- 1.33
- Nurse aide hours
- 2.10
- Weekend total hours
- 3.41
- Nursing staff turnover
- 54.9%
- Registered nurse turnover
- 55.6%
- Administrators who left
- 1
Health inspections and complaints
Inspectors last made a standard visit on May 21, 2025 and cited 13 deficiencies, plus 11 from complaint visits.
The visit before, on February 29, 2024, found 9.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Mercy Health Services 2 times in the past 3 years, for $47,753 in total.
Beds and residents
On an average day 41.1 residents live here, about 69% of its 60 certified beds.
- Certified beds
- 60
- Average residents per day
- 41.1
- Certified since
- October 8, 1988
Who owns Mercy Health Services
- Legal business name
- NSH Mercy LLC
- Ownership type
- For profit - Corporation
- Chain
- 57 homes nationally under North Shore Healthcare, 2.8-star chain average
Other nursing homes near Mercy Health Services
- St Ann Health and Rehabilitation Center2020 S Muskego Ave, Milwaukee 53204
- Aria at Mitchell Manor5301 W Lincoln Ave, West Allis 53219
- Wheaton Franciscan HC - Terrace at St Francis3200 S 20th St, Milwaukee 53215
- Milwaukee Health and Rehab3216 W Highland Blvd, Milwaukee 53208
- Sunrise Health Services3540 S 43rd St, Milwaukee 53220
See also all nursing homes in Milwaukee.
Who inspects nursing homes in Wisconsin
Wisconsin's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Wisconsin, the 17 in Milwaukee, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Mercy Health Services, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Mercy Health Services
What is the CMS star rating of Mercy Health Services?
2 out of 5 stars overall.
Does Mercy Health Services accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Mercy Health Services?
13 cited at the last standard visit.
Who owns Mercy Health Services?
NSH Mercy LLC, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.