Complete Care at Southpointe
Nursing home in Greenfield, Wisconsin, CMS certification number 525604
4500 W. Loomis Rd., Greenfield, WI 53220 · Milwaukee County
- CMS overall rating
- 4 of 5 stars
- Certified beds
- 174
- Certified for
- Medicare and Medicaid
- Last standard inspection
- March 12, 2026
- Deficiencies at that inspection
- 7
- Fines in 3 years
- No fines
Does Complete Care at Southpointe take Medicare and Medicaid?
Yes to both. Complete Care at Southpointe is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 4 of 5 |
| Health inspections | 3 of 5 |
| Staffing | 3 of 5 |
| Quality of resident care | 5 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | 3 of 5 |
Nurse staffing hours and turnover
These are the hours Complete Care at Southpointe reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.74
- Registered nurse hours
- 0.77
- Licensed practical nurse hours
- 0.86
- Nurse aide hours
- 2.11
- Weekend total hours
- 3.29
- Nursing staff turnover
- 46%
- Registered nurse turnover
- 20%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on March 12, 2026 and cited 7 deficiencies, plus 1 from complaint visits.
The visit before, on October 17, 2024, found 2.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Complete Care at Southpointe in the past 3 years.
Beds and residents
On an average day 98.5 residents live here, about 57% of its 174 certified beds.
- Certified beds
- 174
- Average residents per day
- 98.5
- Certified since
- September 10, 1996
- Resident or family council
- Resident
Who owns Complete Care at Southpointe
- Legal business name
- Southpointe Care and Rehab Center LLC
- Ownership type
- For profit - Limited Liability company
- Chain
- 85 homes nationally under Complete Care, 3.3-star chain average
Other nursing homes near Complete Care at Southpointe
- Greendale Park Nursing and Rehab5404 W Loomis Rd, Greendale 53129
- Sunrise Health Services3540 S 43rd St, Milwaukee 53220
- Autumn Lake Healthcare at Greenfield5790 S 27th St, Milwaukee 53221
- Maple Ridge Health Services2730 W Ramsey Ave, Milwaukee 53221
- Wheaton Franciscan HC - Terrace at St Francis3200 S 20th St, Milwaukee 53215
Who inspects nursing homes in Wisconsin
Wisconsin's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Wisconsin, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Complete Care at Southpointe, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Complete Care at Southpointe
What is the CMS star rating of Complete Care at Southpointe?
4 out of 5 stars overall.
Does Complete Care at Southpointe accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Complete Care at Southpointe?
7 cited at the last standard visit.
Who owns Complete Care at Southpointe?
Southpointe Care and Rehab Center LLC, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.