White Oak Manor - Charlotte
Nursing home in Charlotte, North Carolina, CMS certification number 345238
4009 Craig Avenue, Charlotte, NC 28211 · Mecklenburg County
- CMS overall rating
- 2 of 5 stars
- Certified beds
- 180
- Certified for
- Medicare and Medicaid
- Last standard inspection
- April 13, 2026
- Deficiencies at that inspection
- 10
- Fines in 3 years
- $69,804 (3)
Does White Oak Manor - Charlotte take Medicare and Medicaid?
Yes to both. White Oak Manor - Charlotte is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 2 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 3 of 5 |
| Quality of resident care | 5 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | 5 of 5 |
Nurse staffing hours and turnover
These are the hours White Oak Manor - Charlotte reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.49
- Registered nurse hours
- 0.40
- Licensed practical nurse hours
- 0.93
- Nurse aide hours
- 2.16
- Weekend total hours
- 3.07
- Nursing staff turnover
- 45.9%
- Registered nurse turnover
- 29.4%
- Administrators who left
- 2
Health inspections and complaints
Inspectors last made a standard visit on April 13, 2026 and cited 10 deficiencies, plus 7 from complaint visits.
The visit before, on March 27, 2025, found 5.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined White Oak Manor - Charlotte 3 times in the past 3 years, for $69,804 in total.
Beds and residents
On an average day 142.7 residents live here, about 79% of its 180 certified beds.
- Certified beds
- 180
- Average residents per day
- 142.7
- Certified since
- November 15, 1983
- Resident or family council
- Resident
Who owns White Oak Manor - Charlotte
- Legal business name
- Legal Business Name Not Available
- Ownership type
- For profit - Corporation
Other nursing homes near White Oak Manor - Charlotte
- Pelican Health Randolph LLC4801 Randolph Road, Charlotte 28211
- Ignite Medical Resort South Charlotte5151 Sardis Road, Charlotte 28270
- Redwood Health & Rehab5939 Reddman Road, Charlotte 28212
- Plaza Health & Rehab2616 East 5th Street, Charlotte 28204
- Peak Resources - Charlotte3223 Central Avenue, Charlotte 28205
See also all nursing homes in Charlotte.
Who inspects nursing homes in North Carolina
North Carolina's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in North Carolina, the 20 in Charlotte, or see how assisted living and nursing homes differ.
Is this your facility?
If you run White Oak Manor - Charlotte, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about White Oak Manor - Charlotte
What is the CMS star rating of White Oak Manor - Charlotte?
2 out of 5 stars overall.
Does White Oak Manor - Charlotte accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at White Oak Manor - Charlotte?
10 cited at the last standard visit.
Who owns White Oak Manor - Charlotte?
Legal Business Name Not Available, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.