Pelican Health Randolph LLC
Nursing home in Charlotte, North Carolina, CMS certification number 345134
4801 Randolph Road, Charlotte, NC 28211 · Mecklenburg County
- CMS overall rating
- 3 of 5 stars
- Certified beds
- 100
- Certified for
- Medicare and Medicaid
- Last standard inspection
- September 17, 2025
- Deficiencies at that inspection
- 15
- Fines in 3 years
- $19,663 (3)
Does Pelican Health Randolph LLC take Medicare and Medicaid?
Yes to both. Pelican Health Randolph is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 3 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 2 of 5 |
| Quality of resident care | 5 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | 5 of 5 |
Nurse staffing hours and turnover
These are the hours Pelican Health Randolph reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.22
- Registered nurse hours
- 0.63
- Licensed practical nurse hours
- 0.74
- Nurse aide hours
- 1.84
- Weekend total hours
- 2.90
- Nursing staff turnover
- 68.1%
- Registered nurse turnover
- 61.1%
- Administrators who left
- 1
Health inspections and complaints
Inspectors last made a standard visit on September 17, 2025 and cited 15 deficiencies, plus 11 from complaint visits.
The visit before, on June 27, 2024, found 5.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Pelican Health Randolph 3 times in the past 3 years, for $19,663 in total.
Beds and residents
On an average day 73.6 residents live here, about 74% of its 100 certified beds.
- Certified beds
- 100
- Average residents per day
- 73.6
- Certified since
- October 1, 1980
- Resident or family council
- Resident
Who owns Pelican Health Randolph LLC
- Legal business name
- Legal Business Name Not Available
- Ownership type
- For profit - Corporation
Other nursing homes near Pelican Health Randolph LLC
- Ignite Medical Resort South Charlotte5151 Sardis Road, Charlotte 28270
- White Oak Manor - Charlotte4009 Craig Avenue, Charlotte 28211
- Plaza Health & Rehab2616 East 5th Street, Charlotte 28204
- Brookdale Carriage Club Providence5804 Old Providence Road, Charlotte 28226
- Briar Creek Health Center6041 Piedmont Row Drive, Charlotte 28210
See also all nursing homes in Charlotte.
Who inspects nursing homes in North Carolina
North Carolina's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in North Carolina, the 20 in Charlotte, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Pelican Health Randolph LLC, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Pelican Health Randolph
What is the CMS star rating of Pelican Health Randolph LLC?
3 out of 5 stars overall.
Does Pelican Health Randolph LLC accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Pelican Health Randolph LLC?
15 cited at the last standard visit.
Who owns Pelican Health Randolph LLC?
Legal Business Name Not Available, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.