NHC Healthcare, West Plains
Nursing home in West Plains, Missouri, CMS certification number 265155
211 Davis Drive, West Plains, MO 65775 · Howell County
- CMS overall rating
- 5 of 5 stars
- Certified beds
- 114
- Certified for
- Medicare and Medicaid
- Last standard inspection
- June 11, 2026
- Deficiencies at that inspection
- 4
- Fines in 3 years
- No fines
Does NHC Healthcare, West Plains take Medicare and Medicaid?
Yes to both. NHC Healthcare, West Plains is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 5 of 5 |
| Health inspections | 5 of 5 |
| Staffing | 4 of 5 |
| Quality of resident care | 5 of 5 |
| Long-stay quality | 4 of 5 |
| Short-stay quality | 5 of 5 |
Nurse staffing hours and turnover
These are the hours NHC Healthcare, West Plains reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.55
- Registered nurse hours
- 0.61
- Licensed practical nurse hours
- 0.71
- Nurse aide hours
- 2.23
- Weekend total hours
- 3.31
- Nursing staff turnover
- 50%
- Registered nurse turnover
- 41.7%
- Administrators who left
- 1
Health inspections and complaints
Inspectors last made a standard visit on June 11, 2026 and cited 4 deficiencies, plus 0 from complaint visits.
The visit before, on February 7, 2025, found 5.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for NHC Healthcare, West Plains in the past 3 years.
Beds and residents
On an average day 71.4 residents live here, about 63% of its 114 certified beds.
- Certified beds
- 114
- Average residents per day
- 71.4
- Certified since
- January 27, 1982
- Resident or family council
- Resident
Who owns NHC Healthcare, West Plains
- Legal business name
- NHC Healthcare-West Plains LLC
- Ownership type
- For profit - Corporation
- Chain
- 72 homes nationally under National Healthcare Corporation, 4.1-star chain average
Other nursing homes near NHC Healthcare, West Plains
- West Vue Nursing and Rehabilitation Center210 Davis Drive, West Plains 65775
- Brooke Haven Healthcare1410 North Kentucky Avenue, West Plains 65775
- Willow Care Nursing Home2646 State Route 76, Willow Springs 65793
- Mountain View Healthcare1211 North Ash Street, Mountain View 65548
- Shady Oaks Healthcare Center335 Business Route 63, Thayer 65791
Who inspects nursing homes in Missouri
Missouri's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Missouri, or see how assisted living and nursing homes differ.
Is this your facility?
If you run NHC Healthcare, West Plains, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about NHC Healthcare, West Plains
What is the CMS star rating of NHC Healthcare, West Plains?
5 out of 5 stars overall.
Does NHC Healthcare, West Plains accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at NHC Healthcare, West Plains?
4 cited at the last standard visit.
Who owns NHC Healthcare, West Plains?
NHC Healthcare-West Plains LLC, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.