Brooke Haven Healthcare
Nursing home in West Plains, Missouri, CMS certification number 265400
1410 North Kentucky Avenue, West Plains, MO 65775 · Howell County
- CMS overall rating
- 4 of 5 stars
- Certified beds
- 120
- Certified for
- Medicare and Medicaid
- Last standard inspection
- March 3, 2026
- Deficiencies at that inspection
- 7
- Fines in 3 years
- $10,033 (1)
Does Brooke Haven Healthcare take Medicare and Medicaid?
Yes to both. Brooke Haven Healthcare is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 4 of 5 |
| Health inspections | 4 of 5 |
| Staffing | 2 of 5 |
| Quality of resident care | 3 of 5 |
| Long-stay quality | 4 of 5 |
| Short-stay quality | 2 of 5 |
Nurse staffing hours and turnover
These are the hours Brooke Haven Healthcare reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.85
- Registered nurse hours
- 0.34
- Licensed practical nurse hours
- 0.87
- Nurse aide hours
- 2.65
- Weekend total hours
- 3.52
- Nursing staff turnover
- 51.9%
- Registered nurse turnover
- 71.4%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on March 3, 2026 and cited 7 deficiencies, plus 0 from complaint visits.
The visit before, on December 6, 2024, found 15.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Brooke Haven Healthcare 1 time in the past 3 years, for $10,033 in total.
Beds and residents
On an average day 63.5 residents live here, about 53% of its 120 certified beds.
- Certified beds
- 120
- Average residents per day
- 63.5
- Certified since
- October 2, 1989
- Resident or family council
- Resident
Who owns Brooke Haven Healthcare
- Legal business name
- Willow Health Care Inc
- Ownership type
- Non profit - Corporation
Other nursing homes near Brooke Haven Healthcare
- NHC Healthcare, West Plains211 Davis Drive, West Plains 65775
- West Vue Nursing and Rehabilitation Center210 Davis Drive, West Plains 65775
- Willow Care Nursing Home2646 State Route 76, Willow Springs 65793
- Mountain View Healthcare1211 North Ash Street, Mountain View 65548
- Shady Oaks Healthcare Center335 Business Route 63, Thayer 65791
Who inspects nursing homes in Missouri
Missouri's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Missouri, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Brooke Haven Healthcare, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Brooke Haven Healthcare
What is the CMS star rating of Brooke Haven Healthcare?
4 out of 5 stars overall.
Does Brooke Haven Healthcare accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Brooke Haven Healthcare?
7 cited at the last standard visit.
Who owns Brooke Haven Healthcare?
Willow Health Care Inc, non profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.