Heritage Hall Wise
Nursing home in Wise, Virginia, CMS certification number 495350
9434 Coeburn Mountain Road, Wise, VA 24293 · Wise County
- CMS overall rating
- 4 of 5 stars
- Certified beds
- 97
- Certified for
- Medicare and Medicaid
- Last standard inspection
- August 1, 2024
- Deficiencies at that inspection
- 3
- Fines in 3 years
- No fines
Does Heritage Hall Wise take Medicare and Medicaid?
Yes to both. Heritage Hall Wise is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 4 of 5 |
| Health inspections | 4 of 5 |
| Staffing | 2 of 5 |
| Quality of resident care | 3 of 5 |
| Long-stay quality | 2 of 5 |
| Short-stay quality | 3 of 5 |
Nurse staffing hours and turnover
These are the hours Heritage Hall Wise reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.54
- Registered nurse hours
- 0.34
- Licensed practical nurse hours
- 1.00
- Nurse aide hours
- 2.20
- Weekend total hours
- 2.92
- Nursing staff turnover
- 34.1%
- Registered nurse turnover
- 55.6%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on August 1, 2024 and cited 3 deficiencies, plus 0 from complaint visits.
The visit before, on August 16, 2021, found 8.
The last standard inspection was more than two years ago.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Heritage Hall Wise in the past 3 years.
Beds and residents
On an average day 89.6 residents live here, about 92% of its 97 certified beds.
- Certified beds
- 97
- Average residents per day
- 89.6
- Certified since
- March 1, 2001
- Resident or family council
- Resident
Who owns Heritage Hall Wise
- Legal business name
- Wise Life Care, LLC
- Ownership type
- For profit - Limited Liability company
- Chain
- 15 homes nationally under Heritage Hall, 4-star chain average
Other nursing homes near Heritage Hall Wise
- Norton Community Hospital SNF Unit100 15th St NW, Norton 24273
- Heritage Hall Big Stone Gap2045 Valley View Drive, Big Stone Gap 24219
- Heritage Hall Clintwood1225 Clintwood Main Street, Route 607, Clintwood 24228
- Ridgecrest Manor Nursing & Rehabilitation157 Ross Carter Boulevard, Duffield 24244
- Nova Health and Rehab377 Clonce St, Weber City 24290
Who inspects nursing homes in Virginia
Virginia's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Virginia, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Heritage Hall Wise, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Heritage Hall Wise
What is the CMS star rating of Heritage Hall Wise?
4 out of 5 stars overall.
Does Heritage Hall Wise accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Heritage Hall Wise?
3 cited at the last standard visit.
Who owns Heritage Hall Wise?
Wise Life Care, LLC, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.