Complete Care at Hales Corners
Nursing home in Hales Corners, Wisconsin, CMS certification number 525596
9449 W. Forest Home Ave., Hales Corners, WI 53130 · Milwaukee County
- CMS overall rating
- 4 of 5 stars
- Certified beds
- 62
- Certified for
- Medicare and Medicaid
- Last standard inspection
- June 18, 2025
- Deficiencies at that inspection
- 11
- Fines in 3 years
- $17,934 (1)
Does Complete Care at Hales Corners take Medicare and Medicaid?
Yes to both. Complete Care at Hales Corners is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 4 of 5 |
| Health inspections | 3 of 5 |
| Staffing | 2 of 5 |
| Quality of resident care | 5 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | 3 of 5 |
Nurse staffing hours and turnover
These are the hours Complete Care at Hales Corners reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 4.66
- Registered nurse hours
- 0.79
- Licensed practical nurse hours
- 1.13
- Nurse aide hours
- 2.74
- Weekend total hours
- 4.26
- Nursing staff turnover
- 64.1%
- Registered nurse turnover
- 63.2%
- Administrators who left
- 2
Health inspections and complaints
Inspectors last made a standard visit on June 18, 2025 and cited 11 deficiencies, plus 6 from complaint visits.
The visit before, on March 27, 2024, found 2.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Complete Care at Hales Corners 1 time in the past 3 years, for $17,934 in total.
Beds and residents
On an average day 55.8 residents live here, about 90% of its 62 certified beds.
- Certified beds
- 62
- Average residents per day
- 55.8
- Certified since
- June 10, 1996
- Resident or family council
- Resident
Who owns Complete Care at Hales Corners
- Legal business name
- Hales Corners Care and Rehab Center LLC
- Ownership type
- For profit - Corporation
- Chain
- 85 homes nationally under Complete Care, 3.3-star chain average
Other nursing homes near Complete Care at Hales Corners
- Clement Manor Health Care Center3939 S 92nd St, Greenfield 53228
- Greendale Park Nursing and Rehab5404 W Loomis Rd, Greendale 53129
- Maplewood Center8615 W Beloit Rd, West Allis 53227
- Complete Care at Southpointe4500 W. Loomis Rd., Greenfield 53220
- Sunrise Health Services3540 S 43rd St, Milwaukee 53220
Who inspects nursing homes in Wisconsin
Wisconsin's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Wisconsin, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Complete Care at Hales Corners, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Complete Care at Hales Corners
What is the CMS star rating of Complete Care at Hales Corners?
4 out of 5 stars overall.
Does Complete Care at Hales Corners accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Complete Care at Hales Corners?
11 cited at the last standard visit.
Who owns Complete Care at Hales Corners?
Hales Corners Care and Rehab Center LLC, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.