Willows of New Castle
Nursing home in New Castle, Indiana, CMS certification number 155089
1023 N 20th St, New Castle, IN 47362 · Henry County
- CMS overall rating
- 1 of 5 stars
- Certified beds
- 95
- Certified for
- Medicare and Medicaid
- Last standard inspection
- March 6, 2026
- Deficiencies at that inspection
- 7
- Fines in 3 years
- No fines
Does Willows of New Castle take Medicare and Medicaid?
Yes to both. Willows of New Castle is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 1 of 5 |
| Health inspections | 3 of 5 |
| Staffing | 1 of 5 |
| Quality of resident care | 1 of 5 |
| Long-stay quality | 1 of 5 |
| Short-stay quality | 2 of 5 |
Nurse staffing hours and turnover
These are the hours Willows of New Castle reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.93
- Registered nurse hours
- 0.64
- Licensed practical nurse hours
- 0.78
- Nurse aide hours
- 2.51
- Weekend total hours
- 3.42
- Nursing staff turnover
- 56.3%
- Registered nurse turnover
- 72.7%
- Administrators who left
- 2
Health inspections and complaints
Inspectors last made a standard visit on March 6, 2026 and cited 7 deficiencies, plus 5 from complaint visits.
The visit before, on March 14, 2025, found 3.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Willows of New Castle in the past 3 years.
Beds and residents
On an average day 62.6 residents live here, about 66% of its 95 certified beds.
- Certified beds
- 95
- Average residents per day
- 62.6
- Certified since
- March 14, 1969
- Resident or family council
- Resident
Who owns Willows of New Castle
- Legal business name
- Henry County Memorial Hospital
- Ownership type
- For profit - Corporation
Other nursing homes near Willows of New Castle
- Stonebrooke Rehabilitation Center990 N 16th St, New Castle 47362
- Hickory Creek at New Castle901 N 16th Street, New Castle 47362
- The Waters of New Castle1000 N 16th St, New Castle 47362
- Glen Oaks Health Campus601 W CR 200 S, New Castle 47362
- Middletown Nursing and Rehabilitation Center131 S 10th St, Middletown 47356
See also all nursing homes in New Castle.
Who inspects nursing homes in Indiana
Indiana's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Indiana, the 5 in New Castle, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Willows of New Castle, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Willows of New Castle
What is the CMS star rating of Willows of New Castle?
1 out of 5 stars overall.
Does Willows of New Castle accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Willows of New Castle?
7 cited at the last standard visit.
Who owns Willows of New Castle?
Henry County Memorial Hospital, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.