Willows Center
Nursing home in Parkersburg, West Virginia, CMS certification number 515085
723 Summers Street, Parkersburg, WV 26101 · Wood County
- CMS overall rating
- 1 of 5 stars
- Certified beds
- 97
- Certified for
- Medicare and Medicaid
- Last standard inspection
- December 22, 2025
- Deficiencies at that inspection
- 33
- Fines in 3 years
- No fines
Does Willows Center take Medicare and Medicaid?
Yes to both. Willows Center is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 2 of 5 |
| Quality of resident care | 2 of 5 |
| Long-stay quality | 3 of 5 |
| Short-stay quality | 1 of 5 |
Nurse staffing hours and turnover
These are the hours Willows Center reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.38
- Registered nurse hours
- 0.62
- Licensed practical nurse hours
- 0.85
- Nurse aide hours
- 1.91
- Weekend total hours
- 2.93
- Nursing staff turnover
- 45.9%
- Registered nurse turnover
- 50%
- Administrators who left
- 2
Health inspections and complaints
Inspectors last made a standard visit on December 22, 2025 and cited 33 deficiencies, plus 16 from complaint visits.
The visit before, on February 8, 2024, found 26.
It is a candidate for the CMS special focus program. CMS puts homes with a long record of serious problems on this list for extra inspections.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Willows Center in the past 3 years.
Beds and residents
On an average day 93.2 residents live here, about 96% of its 97 certified beds.
- Certified beds
- 97
- Average residents per day
- 93.2
- Certified since
- November 1, 1988
- Resident or family council
- Resident
Who owns Willows Center
- Legal business name
- 723 Summers Street Operations LLC
- Ownership type
- For profit - Limited Liability company
- Chain
- 183 homes nationally under Genesis Healthcare, 2.4-star chain average
Other nursing homes near Willows Center
- Parkersburg Center1716 Gihon Road, Parkersburg 26101
- Eagle Pointe Healthcare Center1600 27th Street, Parkersburg 26101
- Worthington Healthcare Center2675 36th Street, Parkersburg 26104
- Ohio Valley Health Care222 Nicolette Road, Parkersburg 26104
- Elizabeth Care Center83 Little Kanawha Pkwy, Elizabeth 26143
See also all nursing homes in Parkersburg.
Who inspects nursing homes in West Virginia
West Virginia's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in West Virginia, the 5 in Parkersburg, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Willows Center, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Willows Center
What is the CMS star rating of Willows Center?
1 out of 5 stars overall.
Does Willows Center accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Willows Center?
33 cited at the last standard visit.
Who owns Willows Center?
723 Summers Street Operations LLC, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.