Willowdale Health Services
Nursing home in New Holstein, Wisconsin, CMS certification number 525411
1610 Hoover St, New Holstein, WI 53061 · Calumet County
- CMS overall rating
- 3 of 5 stars
- Certified beds
- 49
- Certified for
- Medicare and Medicaid
- Last standard inspection
- February 11, 2026
- Deficiencies at that inspection
- 6
- Fines in 3 years
- No fines
Does Willowdale Health Services take Medicare and Medicaid?
Yes to both. Willowdale Health Services is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 3 of 5 |
| Health inspections | 4 of 5 |
| Staffing | 4 of 5 |
| Quality of resident care | 1 of 5 |
| Long-stay quality | 1 of 5 |
| Short-stay quality | Not rated |
Nurse staffing hours and turnover
These are the hours Willowdale Health Services reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.79
- Registered nurse hours
- 1.26
- Licensed practical nurse hours
- 0.65
- Nurse aide hours
- 1.87
- Weekend total hours
- 3.15
- Nursing staff turnover
- 27.6%
- Registered nurse turnover
- 12.5%
- Administrators who left
- 2
Health inspections and complaints
Inspectors last made a standard visit on February 11, 2026 and cited 6 deficiencies, plus 0 from complaint visits.
The visit before, on October 2, 2024, found 5.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Willowdale Health Services in the past 3 years.
Beds and residents
On an average day 25.4 residents live here, about 52% of its 49 certified beds.
- Certified beds
- 49
- Average residents per day
- 25.4
- Certified since
- December 11, 1987
- Resident or family council
- Resident
Who owns Willowdale Health Services
- Legal business name
- NSH New Holstein LLC
- Ownership type
- For profit - Limited Liability company
- Chain
- 57 homes nationally under North Shore Healthcare, 2.8-star chain average
Other nursing homes near Willowdale Health Services
- Homestead Health Services1712 Monroe St, New Holstein 53061
- Rocky Knoll Health CareN7135 Rocky Knoll Parkway, Plymouth 53073
- Plymouth Health Services916 E Clifford St, Plymouth 53073
- Sheboygan Senior Community Inc3505 County Road Y, Sheboygan 53083
- Complete Care at Manitowoc LLC2021 S Alverno Rd, Manitowoc 54220
Who inspects nursing homes in Wisconsin
Wisconsin's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Wisconsin, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Willowdale Health Services, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Willowdale Health Services
What is the CMS star rating of Willowdale Health Services?
3 out of 5 stars overall.
Does Willowdale Health Services accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Willowdale Health Services?
6 cited at the last standard visit.
Who owns Willowdale Health Services?
NSH New Holstein LLC, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.