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Willow Valley Center for Nursing and Rehabilitatio

Nursing home in Winston-Salem, North Carolina, CMS certification number 345092

1900 W 1st Street, Winston-Salem, NC 27104 · Forsyth County

Call (336) 724-2821

1 of 5 MedicaidMedicareAbuse citation

CMS overall rating
1 of 5 stars
Certified beds
230
Certified for
Medicare and Medicaid
Last standard inspection
August 29, 2025
Deficiencies at that inspection
10
Fines in 3 years
$43,838 (4)

Does Willow Valley Center for Nursing and Rehabilitatio take Medicare and Medicaid?

Yes to both. Willow Valley Center for Nursing and Rehabilitatio is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.

Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.

CMS star ratings

CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.

MeasureCMS stars
Overall 1 of 5
Health inspections 1 of 5
Staffing 2 of 5
Quality of resident care 1 of 5
Long-stay quality 1 of 5
Short-stay qualityNot rated

Nurse staffing hours and turnover

These are the hours Willow Valley Center for Nursing and Rehabilitatio reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.

Total nurse hours per resident per day
3.29
Registered nurse hours
0.29
Licensed practical nurse hours
0.53
Nurse aide hours
2.47
Weekend total hours
3.01
Nursing staff turnover
54.3%
Registered nurse turnover
47.4%
Administrators who left
0

Health inspections and complaints

Inspectors last made a standard visit on August 29, 2025 and cited 10 deficiencies, plus 5 from complaint visits.

The visit before, on July 2, 2024, found 25.

CMS shows an abuse icon for Willow Valley Center for Nursing and Rehabilitatio. That means inspectors cited it for abuse, neglect or exploitation in the past year or two.

Read every citation on the CMS Care Compare page.

Fines and payment denials

CMS fined Willow Valley Center for Nursing and Rehabilitatio 4 times in the past 3 years, for $43,838 in total.

Beds and residents

On an average day 217.6 residents live here, about 95% of its 230 certified beds.

Certified beds
230
Average residents per day
217.6
Certified since
July 1, 1973
Resident or family council
Resident

Who owns Willow Valley Center for Nursing and Rehabilitatio

Legal business name
West First Street Operating Company LLC
Ownership type
For profit - Corporation
Chain
13 homes nationally under Alliance Health Group, 1.8-star chain average

Other nursing homes near Willow Valley Center for Nursing and Rehabilitatio

  1. Arbor Acres United Methodist Retirement Community1250 Arbor Road, Winston Salem 27104 4 of 5 0.8 mi · 6 beds · 1 cited at the last inspection Medicare
  2. The Oaks901 Bethesda Road, Winston-Salem 27103 1 of 5 1.7 mi · 131 beds · 12 cited at the last inspection MedicaidMedicare
  3. Silas Creek Rehabilitation Center3350 Silas Creek Parkway, Winston Salem 27103 4 of 5 2.1 mi · 90 beds · 3 cited at the last inspection MedicaidMedicare
  4. Homestead Hills2101 Homestead Hills Drive, Winston-Salem 27103 2 of 5 3.2 mi · 40 beds · 7 cited at the last inspection MedicaidMedicare
  5. Brookridge Retirement Community1199 Hayes Forest Drive, Winston-Salem 27106 5 of 5 3.4 mi · 77 beds · 1 cited at the last inspection MedicaidMedicare

See also all nursing homes in Winston-Salem.

Who inspects nursing homes in North Carolina

North Carolina's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.

Compare all nursing homes in North Carolina, the 10 in Winston-Salem, or see how assisted living and nursing homes differ.

Is this your facility?

If you run Willow Valley Center for Nursing and Rehabilitatio, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.

Questions about Willow Valley Center for Nursing and Rehabilitatio

What is the CMS star rating of Willow Valley Center for Nursing and Rehabilitatio?

1 out of 5 stars overall.

Does Willow Valley Center for Nursing and Rehabilitatio accept Medicaid?

Yes, it is Medicaid certified.

What did inspectors find at Willow Valley Center for Nursing and Rehabilitatio?

10 cited at the last standard visit.

Who owns Willow Valley Center for Nursing and Rehabilitatio?

West First Street Operating Company LLC, for profit - corporation.

From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.