West Hills Health and Rehab
Nursing home in Knoxville, Tennessee, CMS certification number 445501
6801 Middlebrook Pike, Knoxville, TN 37919 · Knox County
- CMS overall rating
- 3 of 5 stars
- Certified beds
- 194
- Certified for
- Medicare and Medicaid
- Last standard inspection
- November 15, 2024
- Deficiencies at that inspection
- 5
- Fines in 3 years
- No fines
Does West Hills Health and Rehab take Medicare and Medicaid?
Yes to both. West Hills Health and Rehab is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 3 of 5 |
| Health inspections | 4 of 5 |
| Staffing | 1 of 5 |
| Quality of resident care | 2 of 5 |
| Long-stay quality | 1 of 5 |
| Short-stay quality | 2 of 5 |
Nurse staffing hours and turnover
These are the hours West Hills Health and Rehab reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.78
- Registered nurse hours
- 0.69
- Licensed practical nurse hours
- 1.07
- Nurse aide hours
- 2.02
- Weekend total hours
- 3.37
- Nursing staff turnover
- 73%
- Registered nurse turnover
- 75.9%
- Administrators who left
- 2
Health inspections and complaints
Inspectors last made a standard visit on November 15, 2024 and cited 5 deficiencies, plus 0 from complaint visits.
The visit before, on February 2, 2022, found 1.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for West Hills Health and Rehab in the past 3 years.
Beds and residents
On an average day 109.7 residents live here, about 57% of its 194 certified beds.
- Certified beds
- 194
- Average residents per day
- 109.7
- Certified since
- January 20, 2011
- Resident or family council
- Resident
Who owns West Hills Health and Rehab
- Legal business name
- Hillcrest Healthcare Communities Inc
- Ownership type
- Non profit - Corporation
Other nursing homes near West Hills Health and Rehab
- Legacy Park Health and Rehabilitation7424 Middlebrook Pike, Knoxville 37909
- Wellpark Health and Rehabilitation7512 Middlebrook Pike, Knoxville 37909
- Lyonsview Health and Rehabilitation Center5837 Lyons View Pike, Knoxville 37919
- NHC Healthcare, Ft Sanders2120 Highland Ave, Knoxville 37916
- Senator Ben Atchley State Veterans' HomeOne Veterans Way, Knoxville 37931
See also all nursing homes in Knoxville.
Who inspects nursing homes in Tennessee
Tennessee's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Tennessee, the 13 in Knoxville, or see how assisted living and nursing homes differ.
Is this your facility?
If you run West Hills Health and Rehab, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about West Hills Health and Rehab
What is the CMS star rating of West Hills Health and Rehab?
3 out of 5 stars overall.
Does West Hills Health and Rehab accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at West Hills Health and Rehab?
5 cited at the last standard visit.
Who owns West Hills Health and Rehab?
Hillcrest Healthcare Communities Inc, non profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.