West Hickory Haven
Nursing home in Milford, Michigan, CMS certification number 235262
3310 W Commerce Rd, Milford, MI 48380 · Oakland County
- CMS overall rating
- 2 of 5 stars
- Certified beds
- 101
- Certified for
- Medicare and Medicaid
- Last standard inspection
- June 3, 2026
- Deficiencies at that inspection
- 9
- Fines in 3 years
- $135,784 (3)
Does West Hickory Haven take Medicare and Medicaid?
Yes to both. West Hickory Haven is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 2 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 4 of 5 |
| Quality of resident care | 4 of 5 |
| Long-stay quality | 4 of 5 |
| Short-stay quality | Not rated |
Nurse staffing hours and turnover
These are the hours West Hickory Haven reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 4.27
- Registered nurse hours
- 0.55
- Licensed practical nurse hours
- 0.87
- Nurse aide hours
- 2.85
- Weekend total hours
- 3.71
- Nursing staff turnover
- 69.8%
- Registered nurse turnover
- 45.5%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on June 3, 2026 and cited 9 deficiencies, plus 6 from complaint visits.
The visit before, on March 13, 2025, found 4.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined West Hickory Haven 3 times in the past 3 years, for $135,784 in total.
Beds and residents
On an average day 64.3 residents live here, about 64% of its 101 certified beds.
- Certified beds
- 101
- Average residents per day
- 64.3
- Certified since
- January 1, 1976
- Resident or family council
- Resident
Who owns West Hickory Haven
- Legal business name
- Ardan, Inc.
- Ownership type
- For profit - Corporation
- Chain
- 10 homes nationally under The Peplinski Group, 2.3-star chain average
Other nursing homes near West Hickory Haven
- Medilodge of Milford555 Highland Ave, Milford 48381
- Caretel Inns of Brighton1014 E Grand River, Brighton 48116
- Westlake Health Campus10735 Bogie Lake Road, Commerce 48382
- The Neighborhoods of White Lake10770 Elizabeth Lake Road, White Lake 48386
- WellBridge of Brighton2200 Dorr Road, Howell 48843
Who inspects nursing homes in Michigan
Michigan's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Michigan, or see how assisted living and nursing homes differ.
Is this your facility?
If you run West Hickory Haven, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about West Hickory Haven
What is the CMS star rating of West Hickory Haven?
2 out of 5 stars overall.
Does West Hickory Haven accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at West Hickory Haven?
9 cited at the last standard visit.
Who owns West Hickory Haven?
Ardan, Inc., for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.