Webster House
Nursing home in Palo Alto, California, CMS certification number 555156
437 Webster Street, Palo Alto, CA 94301 · Santa Clara County
- CMS overall rating
- 5 of 5 stars
- Certified beds
- 145
- Certified for
- Medicare and Medicaid
- Last standard inspection
- January 30, 2025
- Deficiencies at that inspection
- 3
- Fines in 3 years
- No fines
Does Webster House take Medicare and Medicaid?
Yes to both. Webster House is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 5 of 5 |
| Health inspections | 5 of 5 |
| Staffing | 5 of 5 |
| Quality of resident care | 4 of 5 |
| Long-stay quality | 4 of 5 |
| Short-stay quality | 4 of 5 |
Nurse staffing hours and turnover
These are the hours Webster House reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 4.83
- Registered nurse hours
- 1.02
- Licensed practical nurse hours
- 1.12
- Nurse aide hours
- 2.68
- Weekend total hours
- 3.77
- Nursing staff turnover
- 20%
- Registered nurse turnover
- 26.7%
- Administrators who left
- 1
Health inspections and complaints
Inspectors last made a standard visit on January 30, 2025 and cited 3 deficiencies, plus 1 from complaint visits.
The visit before, on February 27, 2023, found 15.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Webster House in the past 3 years.
Beds and residents
On an average day 61.2 residents live here, about 42% of its 145 certified beds.
- Certified beds
- 145
- Average residents per day
- 61.2
- Certified since
- June 8, 1983
- Part of a continuing care community
- Yes
- Resident or family council
- Both
Who owns Webster House
- Legal business name
- Front Porch Communities and Services
- Ownership type
- Non profit - Corporation
- Chain
- 9 homes nationally under Front Porch, 4.8-star chain average
Other nursing homes near Webster House
- Palo Alto Post-Acute911 Bryant Street, Palo Alto 94301
- VI at Palo Alto600 Sand Hill Road, Palo Alto 94304
- Atherton Park Post-Acute1275 Crane Street, Menlo Park 94025
- The Terraces at Los Altos Health Facility373 Pine Lane, Los Altos 94022
- Devonshire Oaks Nursing Center3635 Jefferson Avenue, Redwood City 94062
Who inspects nursing homes in California
California's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in California, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Webster House, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Webster House
What is the CMS star rating of Webster House?
5 out of 5 stars overall.
Does Webster House accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Webster House?
3 cited at the last standard visit.
Who owns Webster House?
Front Porch Communities and Services, non profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.