Victoria Haven Nursing Facility
Nursing home in Norwood, Massachusetts, CMS certification number 225608
137 Nichols Street, Norwood, MA 02062 · Norfolk County
- CMS overall rating
- 2 of 5 stars
- Certified beds
- 31
- Certified for
- Medicare and Medicaid
- Last standard inspection
- January 21, 2026
- Deficiencies at that inspection
- 17
- Fines in 3 years
- $40,641 (1)
Does Victoria Haven Nursing Facility take Medicare and Medicaid?
Yes to both. Victoria Haven Nursing Facility is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 2 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 5 of 5 |
| Quality of resident care | 5 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | 5 of 5 |
Nurse staffing hours and turnover
These are the hours Victoria Haven Nursing Facility reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 4.89
- Registered nurse hours
- 0.72
- Licensed practical nurse hours
- 1.00
- Nurse aide hours
- 3.17
- Weekend total hours
- 4.48
- Nursing staff turnover
- 25%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on January 21, 2026 and cited 17 deficiencies, plus 0 from complaint visits.
The visit before, on February 18, 2025, found 10.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Victoria Haven Nursing Facility 1 time in the past 3 years, for $40,641 in total.
Beds and residents
On an average day 24 residents live here, about 77% of its 31 certified beds.
- Certified beds
- 31
- Average residents per day
- 24
- Certified since
- March 1, 1994
- Resident or family council
- Resident
Who owns Victoria Haven Nursing Facility
- Legal business name
- 137 Nichols St Inc
- Ownership type
- For profit - Corporation
- Chain
- 6 homes nationally under Rehabilitation Associates, 3.8-star chain average
Other nursing homes near Victoria Haven Nursing Facility
- Norwood Healthcare460 Washington Street, Norwood 02062
- Charlwell House Health and Rehabilitation305 Walpole Street, Norwood 02062
- The Ellis Nursing Home135 Ellis Avenue, Norwood 02062
- Premier Healthcare at Harrington House160 Main Street, Walpole 02081
- Foremost at Sharon LLC259 Norwood Street, Sharon 02067
Who inspects nursing homes in Massachusetts
Massachusetts's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Massachusetts, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Victoria Haven Nursing Facility, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Victoria Haven Nursing Facility
What is the CMS star rating of Victoria Haven Nursing Facility?
2 out of 5 stars overall.
Does Victoria Haven Nursing Facility accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Victoria Haven Nursing Facility?
17 cited at the last standard visit.
Who owns Victoria Haven Nursing Facility?
137 Nichols St Inc, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.