Vero Health & Rehab of Sylva
Nursing home in Sylva, North Carolina, CMS certification number 345302
417 Cloverdale Road, Sylva, NC 28779 · Jackson County
- CMS overall rating
- 1 of 5 stars
- Certified beds
- 106
- Certified for
- Medicare and Medicaid
- Last standard inspection
- August 14, 2025
- Deficiencies at that inspection
- 7
- Fines in 3 years
- $359,818 (4)
Does Vero Health & Rehab of Sylva take Medicare and Medicaid?
Yes to both. Vero Health & Rehab of Sylva is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 2 of 5 |
| Quality of resident care | 3 of 5 |
| Long-stay quality | 4 of 5 |
| Short-stay quality | 2 of 5 |
Nurse staffing hours and turnover
These are the hours Vero Health & Rehab of Sylva reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.79
- Registered nurse hours
- 0.76
- Licensed practical nurse hours
- 0.57
- Nurse aide hours
- 2.46
- Weekend total hours
- 3.24
Health inspections and complaints
Inspectors last made a standard visit on August 14, 2025 and cited 7 deficiencies, plus 0 from complaint visits.
The visit before, on July 30, 2024, found 17.
Infection control citations: 5.
It is a candidate for the CMS special focus program. CMS puts homes with a long record of serious problems on this list for extra inspections.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Vero Health & Rehab of Sylva 4 times in the past 3 years, for $359,818 in total.
It also had 2 payment denials, when Medicare stopped paying for new admissions for a time.
Beds and residents
On an average day 88.9 residents live here, about 84% of its 106 certified beds.
- Certified beds
- 106
- Average residents per day
- 88.9
- Certified since
- May 10, 1989
- Resident or family council
- Resident
Who owns Vero Health & Rehab of Sylva
- Legal business name
- Sylva Operations LLC
- Ownership type
- For profit - Limited Liability company
- Chain
- 5 homes nationally under Regional Health Properties, 1.6-star chain average
Other nursing homes near Vero Health & Rehab of Sylva
- Skyland Care Center193 Asheville Highway, Sylva 28779
- Tsali Care Center267 Tsali Care Way, Cherokee 28719
- Maggie Valley Health and Rehabilitation Center75 Fisher Loop, Maggie Valley 28751
- Autumn Care of Waynesville360 Old Balsam Road, Waynesville 28786
- Mountain View of Bryson City410 Buckner Branch Road, Bryson City 28713
Who inspects nursing homes in North Carolina
North Carolina's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in North Carolina, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Vero Health & Rehab of Sylva, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Vero Health & Rehab of Sylva
What is the CMS star rating of Vero Health & Rehab of Sylva?
1 out of 5 stars overall.
Does Vero Health & Rehab of Sylva accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Vero Health & Rehab of Sylva?
7 cited at the last standard visit.
Who owns Vero Health & Rehab of Sylva?
Sylva Operations LLC, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.