Touchpoints at Manchester
Nursing home in Manchester, Connecticut, CMS certification number 075314
333 Bidwell St, Manchester, CT 06040 · Capitol County
- CMS overall rating
- 5 of 5 stars
- Certified beds
- 127
- Certified for
- Medicare and Medicaid
- Last standard inspection
- August 13, 2025
- Deficiencies at that inspection
- 5
- Fines in 3 years
- No fines
Does Touchpoints at Manchester take Medicare and Medicaid?
Yes to both. Touchpoints at Manchester is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 5 of 5 |
| Health inspections | 4 of 5 |
| Staffing | 2 of 5 |
| Quality of resident care | 5 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | 4 of 5 |
Nurse staffing hours and turnover
These are the hours Touchpoints at Manchester reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 2.96
- Registered nurse hours
- 0.45
- Licensed practical nurse hours
- 0.70
- Nurse aide hours
- 1.81
- Weekend total hours
- 2.61
- Nursing staff turnover
- 18.4%
- Registered nurse turnover
- 21.4%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on August 13, 2025 and cited 5 deficiencies, plus 2 from complaint visits.
The visit before, on July 25, 2023, found 16.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Touchpoints at Manchester in the past 3 years.
Beds and residents
On an average day 119.5 residents live here, about 94% of its 127 certified beds.
- Certified beds
- 127
- Average residents per day
- 119.5
- Certified since
- January 1, 1988
- Resident or family council
- Resident
Who owns Touchpoints at Manchester
- Legal business name
- Bidwell Care Center, LLC
- Ownership type
- For profit - Corporation
- Chain
- 12 homes nationally under Icare Health Network, 3.1-star chain average
Other nursing homes near Touchpoints at Manchester
- Westside Care Center349 Bidwell Street, Manchester 06040
- Manchester Rehabilitation and Healthcare Center385 W Center St, Manchester 06040
- Glastonbury Center for Health & Rehabilitation1175 Hebron Ave, Glastonbury 06033
- Civita Care Center at Salmon Brook72 Salmon Brook Drive, Glastonbury 06033
- Riverside Health & Rehabilitation Center745 Main St, East Hartford 06108
Who inspects nursing homes in Connecticut
Connecticut's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Connecticut, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Touchpoints at Manchester, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Touchpoints at Manchester
What is the CMS star rating of Touchpoints at Manchester?
5 out of 5 stars overall.
Does Touchpoints at Manchester accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Touchpoints at Manchester?
5 cited at the last standard visit.
Who owns Touchpoints at Manchester?
Bidwell Care Center, LLC, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.