The Windsor at Ortega
Assisted living facility (ALF) in Jacksonville, Florida, licence 12509
5939 Roosevelt Boulevard, Jacksonville, FL 32244 · Duval County
- Licence
- 12509, licensed
- Licensed beds
- 120
- Medicaid waiver list
- No
- Specialty licences
- LNS
- Deficiencies cited
- 0
- Fines
- None on record
Does The Windsor at Ortega accept Medicaid?
No. The Windsor at Ortega isn't on AHCA's Medicaid waiver list and doesn't report Medicaid as a form of payment.
See ALFs that accept Medicaid in Jacksonville and every Florida ALF on the waiver list, or read how the Medicaid waiver for assisted living works.
Monthly cost at The Windsor at Ortega
AHCA doesn't collect prices, so the state record has no rate for The Windsor at Ortega. The CareScout Cost of Care Survey 2025 puts the Florida median at $5,610 a month for a private one-bedroom unit, against $6,200 for the US.
Ask for the written rates: what the base fee covers, what each level of care adds and how much notice you get before a rise. Our guide to the cost of assisted living in Florida covers the ways to pay.
Licence and the care it may give
| Licence detail | From the AHCA record |
|---|---|
| Licence number | 12509 |
| AHCA file number | 11968644 |
| Type | Assisted Living Facility |
| Status | Licensed |
| Ownership | For-Profit |
| First licensed | September 30, 2016 |
| Current licence | February 8, 2025 to February 7, 2027 |
On top of the standard ALF licence, The Windsor at Ortega holds one specialty licence:
- Limited Nursing Services (LNS) lets licensed nurses give a set list of nursing tasks inside the home.
State inspections, complaints and fines
The AHCA comparison record shows no cited deficiencies for The Windsor at Ortega.
The record also lists 1 complaint to AHCA and no sanctions or fines.
| Action | Started | Fine | Outcome |
|---|---|---|---|
| Fine | February 23, 2021 | $500 | - |
| Fine | July 26, 2016 | $500 | - |
Beds and rooms
With 120 licensed beds, The Windsor at Ortega is larger than the typical ALF in Jacksonville, where the median is 51.
- Licensed beds
- 120
- Private beds
- 120
- Private rooms
- 120
- Shared rooms
- 0
Services The Windsor at Ortega reports to the state
The Windsor at Ortega reported these to AHCA. The state doesn't check them, so ask to see each one in person.
- Special programs
- Audiology, Massage Therapy/Spa, Memory Care, Pet Therapy, Physical Therapy
- Nurse availability
- 3rd Party Part-Time, Direct Part-Time
- Activities
- Arts and Crafts, Cooking Classes, Dancing, Exercise Classes, Games/Cards, Gardening, Music Programs, Other, Shopping, Social Events/Outings, Theater and Movies, Yoga
- Languages spoken
- English, Spanish
- Payment accepted
- Other
- Bed hold policy
- Yes
Who owns and runs The Windsor at Ortega
- Licensee
- Roosevelt ALF, LLC
- Administrator
- Lisa Ellen Doerler
- Management company
- Legend Senior Living, LLC
- Changes of ownership
- 1
Other assisted living near The Windsor at Ortega
- Some Place Like Home, Inc. #34217 Chippewa Drive, Jacksonville 32210
- Ortega Gardens Alzheimer's Special Care Center5760 Timuquana Rd, Jacksonville 32210
- Brookdale Avondale4455 Merrimac Avenue, Jacksonville 32210
- Premier Assisted Living Facility, LLC319 Eldridge Ave, Orange Park 32073
- Some Place Like Home, Inc. #22307 Smullian Trail N, Jacksonville 32217
See also all assisted living in Jacksonville, memory care in Jacksonville and nursing homes in Jacksonville.
Florida rules that apply here
AHCA licenses and inspects every assisted living facility in Florida under Chapter 429 of the Florida Statutes and rule chapter 59A-36. Those rules set who a home may admit, the staff training it needs, how it helps with medication and the 45 days' notice it must give before a discharge.
Our plain guide to Florida assisted living regulations walks through each one, and how to complain to AHCA if something goes wrong.
Is this your facility?
If you run The Windsor at Ortega, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about The Windsor at Ortega
Does The Windsor at Ortega accept Medicaid?
No, it isn't on the waiver list.
How many residents is The Windsor at Ortega licensed for?
120 residents, its licensed bed count.
What did Florida inspectors find at The Windsor at Ortega?
No cited deficiencies on the comparison record.
Who owns The Windsor at Ortega?
The licensee is Roosevelt ALF, LLC.
From the state record: Florida AHCA FloridaHealthFinder facility profile and the AHCA assisted living facility comparison.