The Springs of Avalon
Nursing home in West Memphis, Arkansas, CMS certification number 045217
610 South Avalon St, West Memphis, AR 72301 · Crittenden County
- CMS overall rating
- 3 of 5 stars
- Certified beds
- 85
- Certified for
- Medicare and Medicaid
- Last standard inspection
- August 13, 2026
- Deficiencies at that inspection
- 2
- Fines in 3 years
- $8,416 (1)
Does The Springs of Avalon take Medicare and Medicaid?
Yes to both. The Springs of Avalon is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 3 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 3 of 5 |
| Quality of resident care | 5 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | 2 of 5 |
Nurse staffing hours and turnover
These are the hours The Springs of Avalon reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 4.11
- Registered nurse hours
- 0.35
- Licensed practical nurse hours
- 1.02
- Nurse aide hours
- 2.74
- Weekend total hours
- 3.50
- Nursing staff turnover
- 55.8%
- Registered nurse turnover
- 80%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on August 13, 2026 and cited 2 deficiencies, plus 0 from complaint visits.
The visit before, on February 27, 2025, found 6.
CMS shows an abuse icon for The Springs of Avalon. That means inspectors cited it for abuse, neglect or exploitation in the past year or two.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined The Springs of Avalon 1 time in the past 3 years, for $8,416 in total.
Beds and residents
On an average day 76.5 residents live here, about 90% of its 85 certified beds.
- Certified beds
- 85
- Average residents per day
- 76.5
- Certified since
- November 1, 1993
- Resident or family council
- Resident
Who owns The Springs of Avalon
- Legal business name
- West Memphis Operators, LLC
- Ownership type
- For profit - Limited Liability company
- Chain
- 26 homes nationally under The Springs Arkansas, 3.5-star chain average
Other nursing homes near The Springs of Avalon
- The Springs Broadway800 West Broadway, West Memphis 72301
- Willowbend Health and Rehabilitation, LLC830 Canal Street, Marion 72364
- Three Rivers Health and Rehabilitation Center33904 Highway 63 E, Marked Tree 72365
- Crestpark Forrest City, LLC500 Kittle Rd, Forrest City 72335
- River Ridge Rehabilitation and Care Center1100 East Martin Drive, Wynne 72396
Who inspects nursing homes in Arkansas
Arkansas's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Arkansas, or see how assisted living and nursing homes differ.
Is this your facility?
If you run The Springs of Avalon, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about The Springs of Avalon
What is the CMS star rating of The Springs of Avalon?
3 out of 5 stars overall.
Does The Springs of Avalon accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at The Springs of Avalon?
2 cited at the last standard visit.
Who owns The Springs of Avalon?
West Memphis Operators, LLC, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.