The Laurels of Willow Creek
Nursing home in Midlothian, Virginia, CMS certification number 495257
11611 Robious Road, Midlothian, VA 23113 · Chesterfield County
- CMS overall rating
- 3 of 5 stars
- Certified beds
- 120
- Certified for
- Medicare and Medicaid
- Last standard inspection
- September 13, 2023
- Deficiencies at that inspection
- 18
- Fines in 3 years
- No fines
Does The Laurels of Willow Creek take Medicare and Medicaid?
Yes to both. The Laurels of Willow Creek is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 3 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 4 of 5 |
| Quality of resident care | 5 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | 5 of 5 |
Nurse staffing hours and turnover
These are the hours The Laurels of Willow Creek reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.68
- Registered nurse hours
- 0.59
- Licensed practical nurse hours
- 0.97
- Nurse aide hours
- 2.12
- Weekend total hours
- 3.10
- Nursing staff turnover
- 46.7%
- Registered nurse turnover
- 25%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on September 13, 2023 and cited 18 deficiencies, plus 0 from complaint visits.
The visit before, on March 24, 2022, found 17.
The last standard inspection was more than two years ago.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for The Laurels of Willow Creek in the past 3 years.
Beds and residents
On an average day 98.9 residents live here, about 82% of its 120 certified beds.
- Certified beds
- 120
- Average residents per day
- 98.9
- Certified since
- September 24, 1991
- Resident or family council
- Resident
Who owns The Laurels of Willow Creek
- Legal business name
- Legal Business Name Not Available
- Ownership type
- For profit - Corporation
- Chain
- 80 homes nationally under Ciena Healthcare/Laurel Health Care, 2.9-star chain average
Other nursing homes near The Laurels of Willow Creek
- The Laurels Of Bon Air9101 Bon Air Crossings Drive, Bon Air 23235
- Southampton Rehabilitation and Healthcare Center7246 Forest Hill Ave, Richmond 23225
- The Haven at Brandermill Woods2100 Brandermill Pkwy, Midlothian 23112
- Beaufont Health and Rehabilitation Center200 Hioaks Road, Richmond 23225
- Lakewood Manor1900 Lauderdale Drive, Richmond 23238
Who inspects nursing homes in Virginia
Virginia's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Virginia, or see how assisted living and nursing homes differ.
Is this your facility?
If you run The Laurels of Willow Creek, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about The Laurels of Willow Creek
What is the CMS star rating of The Laurels of Willow Creek?
3 out of 5 stars overall.
Does The Laurels of Willow Creek accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at The Laurels of Willow Creek?
18 cited at the last standard visit.
Who owns The Laurels of Willow Creek?
Legal Business Name Not Available, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.