The Hillcrest of North Dallas
Nursing home in Dallas, Texas, CMS certification number 676315
18648 Hillcrest Rd, Dallas, TX 75252 · Dallas County
- CMS overall rating
- 1 of 5 stars
- Certified beds
- 120
- Certified for
- Medicare and Medicaid
- Last standard inspection
- July 31, 2025
- Deficiencies at that inspection
- 10
- Fines in 3 years
- $221,052 (3)
Does The Hillcrest of North Dallas take Medicare and Medicaid?
Yes to both. The Hillcrest of North Dallas is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 1 of 5 |
| Quality of resident care | 4 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | 2 of 5 |
Nurse staffing hours and turnover
These are the hours The Hillcrest of North Dallas reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 2.75
- Registered nurse hours
- 0.49
- Licensed practical nurse hours
- 0.78
- Nurse aide hours
- 1.48
- Weekend total hours
- 2.38
- Nursing staff turnover
- 64.1%
- Registered nurse turnover
- 68.4%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on July 31, 2025 and cited 10 deficiencies, plus 7 from complaint visits.
The visit before, on May 31, 2024, found 4.
Infection control citations: 0.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined The Hillcrest of North Dallas 3 times in the past 3 years, for $221,052 in total.
It also had 1 payment denial, when Medicare stopped paying for new admissions for a time.
Beds and residents
On an average day 109.7 residents live here, about 91% of its 120 certified beds.
- Certified beds
- 120
- Average residents per day
- 109.7
- Certified since
- June 18, 2012
- Inside a hospital
- Yes
- Resident or family council
- Resident
Who owns The Hillcrest of North Dallas
- Legal business name
- Dallas County Hospital District
- Ownership type
- For profit - Corporation
- Chain
- 68 homes nationally under Opco Skilled Management, 2.4-star chain average
Other nursing homes near The Hillcrest of North Dallas
- Carrara4501 Tradition Trail, Plano 75093
- Continuing Care at Highland Springs7910 Frankford Road, Dallas 75252
- Landmark of Plano Rehabilitation and Nursing Cente1621 Coit Road, Plano 75075
- The Healthcare Resort of Plano3325 West Plano Parkway, Plano 75075
- Life Care Center of Plano3800 W Park Blvd, Plano 75075
See also all nursing homes in Dallas.
Who inspects nursing homes in Texas
Texas's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Texas, the 33 in Dallas, or see how assisted living and nursing homes differ.
Is this your facility?
If you run The Hillcrest of North Dallas, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about The Hillcrest of North Dallas
What is the CMS star rating of The Hillcrest of North Dallas?
1 out of 5 stars overall.
Does The Hillcrest of North Dallas accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at The Hillcrest of North Dallas?
10 cited at the last standard visit.
Who owns The Hillcrest of North Dallas?
Dallas County Hospital District, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.