The Highlands Guest Care Center
Nursing home in Dallas, Texas, CMS certification number 675447
9009 Forest Ln, Dallas, TX 75243 · Dallas County
- CMS overall rating
- 1 of 5 stars
- Certified beds
- 116
- Certified for
- Medicare and Medicaid
- Last standard inspection
- December 30, 2025
- Deficiencies at that inspection
- 5
- Fines in 3 years
- $47,726 (1)
Does The Highlands Guest Care Center take Medicare and Medicaid?
Yes to both. The Highlands Guest Care Center is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 1 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 1 of 5 |
| Quality of resident care | 3 of 5 |
| Long-stay quality | 4 of 5 |
| Short-stay quality | 2 of 5 |
Nurse staffing hours and turnover
These are the hours The Highlands Guest Care Center reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.32
- Registered nurse hours
- 0.59
- Licensed practical nurse hours
- 0.87
- Nurse aide hours
- 1.85
- Weekend total hours
- 2.76
- Administrators who left
- 1
Health inspections and complaints
Inspectors last made a standard visit on December 30, 2025 and cited 5 deficiencies, plus 3 from complaint visits.
The visit before, on October 10, 2024, found 4.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined The Highlands Guest Care Center 1 time in the past 3 years, for $47,726 in total.
Beds and residents
On an average day 69.7 residents live here, about 60% of its 116 certified beds.
- Certified beds
- 116
- Average residents per day
- 69.7
- Certified since
- January 26, 1995
- Resident or family council
- Resident
Who owns The Highlands Guest Care Center
- Legal business name
- Nocona Hospital District
- Ownership type
- For profit - Limited Liability company
Other nursing homes near The Highlands Guest Care Center
- Presbyterian Village North Special Care Ctr8600 Skyline Dr, Dallas 75243
- The Legacy Midtown Park8280 Manderville Lane, Dallas 75231
- Avir at The Meadow8383 Meadow Road, Dallas 75231
- Pure Health Transitional Care at Texas Health Pres8200 Walnut Hill Lane Main 5, Dallas 75231
- Five Points at Lake Highlands Nursing and Rehab315 East 19th Street, Dallas 75238
See also all nursing homes in Dallas.
Who inspects nursing homes in Texas
Texas's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Texas, the 33 in Dallas, or see how assisted living and nursing homes differ.
Is this your facility?
If you run The Highlands Guest Care Center, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about The Highlands Guest Care Center
What is the CMS star rating of The Highlands Guest Care Center?
1 out of 5 stars overall.
Does The Highlands Guest Care Center accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at The Highlands Guest Care Center?
5 cited at the last standard visit.
Who owns The Highlands Guest Care Center?
Nocona Hospital District, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.