The Hermitage Healthcare
Nursing home in Worcester, Massachusetts, CMS certification number 225009
383 Mill Street, Worcester, MA 01602 · Worcester County
- CMS overall rating
- 2 of 5 stars
- Certified beds
- 101
- Certified for
- Medicare and Medicaid
- Last standard inspection
- August 20, 2025
- Deficiencies at that inspection
- 12
- Fines in 3 years
- No fines
Does The Hermitage Healthcare take Medicare and Medicaid?
Yes to both. The Hermitage Healthcare is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 2 of 5 |
| Health inspections | 3 of 5 |
| Staffing | 3 of 5 |
| Quality of resident care | 1 of 5 |
| Long-stay quality | 2 of 5 |
| Short-stay quality | 1 of 5 |
Nurse staffing hours and turnover
These are the hours The Hermitage Healthcare reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.71
- Registered nurse hours
- 0.49
- Licensed practical nurse hours
- 1.03
- Nurse aide hours
- 2.19
- Weekend total hours
- 3.35
- Nursing staff turnover
- 18.7%
- Registered nurse turnover
- 18.2%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on August 20, 2025 and cited 12 deficiencies, plus 0 from complaint visits.
The visit before, on June 4, 2024, found 4.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for The Hermitage Healthcare in the past 3 years.
Beds and residents
On an average day 88.2 residents live here, about 87% of its 101 certified beds.
- Certified beds
- 101
- Average residents per day
- 88.2
- Certified since
- January 1, 1967
- Resident or family council
- Resident
Who owns The Hermitage Healthcare
- Legal business name
- 383 Mill Street Operator LLC
- Ownership type
- For profit - Corporation
- Chain
- 14 homes nationally under Next Step Healthcare, 1.7-star chain average
Other nursing homes near The Hermitage Healthcare
- Parsons Hill Rehabilitation & Health Care Center1350 Main Street, Worcester 01603
- St Mary Health Care Center39 Queen Street, Worcester 01610
- West Side House LTC Facility35 Fruit Street, Worcester 01609
- Jewish Healthcare Center629 Salisbury Street, Worcester 01609
- Lutheran Rehabilitation and Skilled Care Center26 Harvard Street, Worcester 01609
See also all nursing homes in Worcester.
Who inspects nursing homes in Massachusetts
Massachusetts's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Massachusetts, the 16 in Worcester, or see how assisted living and nursing homes differ.
Is this your facility?
If you run The Hermitage Healthcare, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about The Hermitage Healthcare
What is the CMS star rating of The Hermitage Healthcare?
2 out of 5 stars overall.
Does The Hermitage Healthcare accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at The Hermitage Healthcare?
12 cited at the last standard visit.
Who owns The Hermitage Healthcare?
383 Mill Street Operator LLC, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.