Smoky Mountain Health and Rehabilitation Center
Nursing home in Pigeon Forge, Tennessee, CMS certification number 445382
415 Cole Drive, Pigeon Forge, TN 37863 · Sevier County
- CMS overall rating
- 1 of 5 stars
- Certified beds
- 120
- Certified for
- Medicare and Medicaid
- Last standard inspection
- January 5, 2024
- Deficiencies at that inspection
- 7
- Fines in 3 years
- $61,180 (2)
Does Smoky Mountain Health and Rehabilitation Center take Medicare and Medicaid?
Yes to both. Smoky Mountain Health and Rehabilitation Center is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 1 of 5 |
| Quality of resident care | 3 of 5 |
| Long-stay quality | 4 of 5 |
| Short-stay quality | 1 of 5 |
Nurse staffing hours and turnover
These are the hours Smoky Mountain Health and Rehabilitation Center reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.27
- Registered nurse hours
- 0.58
- Licensed practical nurse hours
- 0.90
- Nurse aide hours
- 1.79
- Weekend total hours
- 2.78
- Nursing staff turnover
- 72.9%
- Registered nurse turnover
- 63.6%
- Administrators who left
- 1
Health inspections and complaints
Inspectors last made a standard visit on January 5, 2024 and cited 7 deficiencies, plus 1 from complaint visits.
The visit before, on June 16, 2021, found 0.
The last standard inspection was more than two years ago.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Smoky Mountain Health and Rehabilitation Center 2 times in the past 3 years, for $61,180 in total.
It also had 1 payment denial, when Medicare stopped paying for new admissions for a time.
Beds and residents
On an average day 88.7 residents live here, about 74% of its 120 certified beds.
- Certified beds
- 120
- Average residents per day
- 88.7
- Certified since
- September 1, 1996
- Resident or family council
- Resident
Who owns Smoky Mountain Health and Rehabilitation Center
- Legal business name
- SM Healthcare Op LLC
- Ownership type
- For profit - Limited Liability company
- Chain
- 33 homes nationally under CCH Healthcare, 2.7-star chain average
Other nursing homes near Smoky Mountain Health and Rehabilitation Center
- Sevierville Health and Rehabilitation Center415 Catlett Rd, Sevierville 37862
- Jefferson County Nursing Home914 Industrial Park Rd, Dandridge 37725
- The Waters of Maryville936 Epworth Road, Maryville 37804
- Ocoee Transitional Care Center LLC2320 East Lamar Alexander Pkwy, Maryville 37804
- Holston Health & Rehabilitation Center3916 Boyds Bridge Pike, Knoxville 37914
Who inspects nursing homes in Tennessee
Tennessee's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Tennessee, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Smoky Mountain Health and Rehabilitation Center, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Smoky Mountain Health and Rehabilitation Center
What is the CMS star rating of Smoky Mountain Health and Rehabilitation Center?
1 out of 5 stars overall.
Does Smoky Mountain Health and Rehabilitation Center accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Smoky Mountain Health and Rehabilitation Center?
7 cited at the last standard visit.
Who owns Smoky Mountain Health and Rehabilitation Center?
SM Healthcare Op LLC, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.