Shenandoah Center
Nursing home in Charles Town, West Virginia, CMS certification number 515167
50 Mulberry Tree Street, Charles Town, WV 25414 · Jefferson County
- CMS overall rating
- 2 of 5 stars
- Certified beds
- 78
- Certified for
- Medicare and Medicaid
- Last standard inspection
- March 11, 2026
- Deficiencies at that inspection
- 9
- Fines in 3 years
- $48,469 (4)
Does Shenandoah Center take Medicare and Medicaid?
Yes to both. Shenandoah Center is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 2 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 3 of 5 |
| Quality of resident care | 3 of 5 |
| Long-stay quality | 2 of 5 |
| Short-stay quality | 4 of 5 |
Nurse staffing hours and turnover
These are the hours Shenandoah Center reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.09
- Registered nurse hours
- 0.96
- Licensed practical nurse hours
- 0.42
- Nurse aide hours
- 1.70
- Weekend total hours
- 2.63
- Nursing staff turnover
- 40%
- Registered nurse turnover
- 35.3%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on March 11, 2026 and cited 9 deficiencies, plus 2 from complaint visits.
The visit before, on July 26, 2024, found 22.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Shenandoah Center 4 times in the past 3 years, for $48,469 in total.
Beds and residents
On an average day 75.8 residents live here, about 97% of its 78 certified beds.
- Certified beds
- 78
- Average residents per day
- 75.8
- Certified since
- April 16, 1998
- Resident or family council
- Resident
Who owns Shenandoah Center
- Legal business name
- 50 Mulberry Tree Street Operations LLC
- Ownership type
- For profit - Corporation
- Chain
- 183 homes nationally under Genesis Healthcare, 2.4-star chain average
Other nursing homes near Shenandoah Center
- Willow Tree Healthcare Center1263 South George Street, Charles Town 25414
- Canterbury Center80 Maddex Drive, Shepherdstown 25443
- Care Haven Center2720 Charles Town Road, Martinsburg 25401
- Martinsburg Healthcare Center209 Clover Street, Martinsburg 25404
- War Memorial Hospital1 Healthy Way, Berkeley Springs 25411
Who inspects nursing homes in West Virginia
West Virginia's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in West Virginia, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Shenandoah Center, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Shenandoah Center
What is the CMS star rating of Shenandoah Center?
2 out of 5 stars overall.
Does Shenandoah Center accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Shenandoah Center?
9 cited at the last standard visit.
Who owns Shenandoah Center?
50 Mulberry Tree Street Operations LLC, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.