Regency Care Center
Nursing home in Norwalk, Iowa, CMS certification number 165399
815 High Road, Norwalk, IA 50211 · Warren County
- CMS overall rating
- 1 of 5 stars
- Certified beds
- 101
- Certified for
- Medicare and Medicaid
- Last standard inspection
- May 12, 2026
- Deficiencies at that inspection
- 15
- Fines in 3 years
- $109,892 (2)
Does Regency Care Center take Medicare and Medicaid?
Yes to both. Regency Care Center is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 1 of 5 |
| Quality of resident care | 3 of 5 |
| Long-stay quality | 2 of 5 |
| Short-stay quality | 3 of 5 |
Nurse staffing hours and turnover
These are the hours Regency Care Center reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.59
- Registered nurse hours
- 0.47
- Licensed practical nurse hours
- 0.79
- Nurse aide hours
- 2.33
- Weekend total hours
- 3.20
Health inspections and complaints
Inspectors last made a standard visit on May 12, 2026 and cited 15 deficiencies, plus 10 from complaint visits.
The visit before, on April 16, 2025, found 4.
CMS shows an abuse icon for Regency Care Center. That means inspectors cited it for abuse, neglect or exploitation in the past year or two.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Regency Care Center 2 times in the past 3 years, for $109,892 in total.
Beds and residents
On an average day 62.7 residents live here, about 62% of its 101 certified beds.
- Certified beds
- 101
- Average residents per day
- 62.7
- Certified since
- September 22, 1998
- Resident or family council
- Resident
Who owns Regency Care Center
- Legal business name
- Opco High Road Norwalk Ia LLC
- Ownership type
- For profit - Corporation
- Chain
- 25 homes nationally under Campbell Street Services, 2-star chain average
- Ownership changed in the past year
- Yes
Other nursing homes near Regency Care Center
- Norwalk Nursing and Rehabilitation Center921Sunset Drive, Norwalk 50211
- Accura Healthcare of South Des Moines4911 SW 19th Street, Des Moines 50315
- Greater Southside Health and Rehabilitation5608 SW 9th Street, Des Moines 50315
- Harmony West Des Moines5010 Grand Ridge Drive, West Des Moines 50265
- Wesley on Grand3520 Grand Avenue, Des Moines 50312
Who inspects nursing homes in Iowa
Iowa's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Iowa, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Regency Care Center, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Regency Care Center
What is the CMS star rating of Regency Care Center?
1 out of 5 stars overall.
Does Regency Care Center accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Regency Care Center?
15 cited at the last standard visit.
Who owns Regency Care Center?
Opco High Road Norwalk Ia LLC, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.