Pontchartrain Health Care Center
Nursing home in Mandeville, Louisiana, CMS certification number 195297
1401 Highway 190, Mandeville, LA 70448 · St. Tammany County
- CMS overall rating
- 1 of 5 stars
- Certified beds
- 182
- Certified for
- Medicare and Medicaid
- Last standard inspection
- July 15, 2026
- Deficiencies at that inspection
- 9
- Fines in 3 years
- $105,898 (1)
Does Pontchartrain Health Care Center take Medicare and Medicaid?
Yes to both. Pontchartrain Health Care Center is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 2 of 5 |
| Quality of resident care | 1 of 5 |
| Long-stay quality | 1 of 5 |
| Short-stay quality | 3 of 5 |
Nurse staffing hours and turnover
These are the hours Pontchartrain Health Care Center reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.86
- Registered nurse hours
- 0.19
- Licensed practical nurse hours
- 1.30
- Nurse aide hours
- 2.38
- Weekend total hours
- 3.29
- Nursing staff turnover
- 56.4%
- Registered nurse turnover
- 50%
- Administrators who left
- 1
Health inspections and complaints
Inspectors last made a standard visit on July 15, 2026 and cited 9 deficiencies, plus 3 from complaint visits.
The visit before, on June 13, 2025, found 11.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Pontchartrain Health Care Center 1 time in the past 3 years, for $105,898 in total.
Beds and residents
On an average day 102.3 residents live here, about 56% of its 182 certified beds.
- Certified beds
- 182
- Average residents per day
- 102.3
- Certified since
- September 1, 1994
- Resident or family council
- Resident
Who owns Pontchartrain Health Care Center
- Legal business name
- Pontchartrain Guest House Inc
- Ownership type
- For profit - Corporation
- Chain
- 6 homes nationally under Inspired Healthcare Management, 1.7-star chain average
Other nursing homes near Pontchartrain Health Care Center
- Trinity Trace Community Care Center612 Holy Trinity Drive, Covington 70433
- Heritage Manor of Mandeville2202 Lonesome Road, Mandeville 70448
- Christwood100 Christwood Blvd, Covington 70433
- Forest Manor Nursing and Rehabilitation Center1330 Ochsner Blvd, Covington 70433
- Lacombe Nursing Centre28119 Hwy 190, Lacombe 70445
Who inspects nursing homes in Louisiana
Louisiana's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Louisiana, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Pontchartrain Health Care Center, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Pontchartrain Health Care Center
What is the CMS star rating of Pontchartrain Health Care Center?
1 out of 5 stars overall.
Does Pontchartrain Health Care Center accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Pontchartrain Health Care Center?
9 cited at the last standard visit.
Who owns Pontchartrain Health Care Center?
Pontchartrain Guest House Inc, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.