Phoenix of Maple Heights
Nursing home in Maple Heights, Ohio, CMS certification number 365520
19900 Clare Ave, Maple Heights, OH 44137 · Cuyahoga County
- CMS overall rating
- 2 of 5 stars
- Certified beds
- 99
- Certified for
- Medicare and Medicaid
- Last standard inspection
- June 13, 2024
- Deficiencies at that inspection
- 20
- Fines in 3 years
- No fines
Does Phoenix of Maple Heights take Medicare and Medicaid?
Yes to both. Phoenix of Maple Heights is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 2 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 1 of 5 |
| Quality of resident care | 5 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | Not rated |
Nurse staffing hours and turnover
These are the hours Phoenix of Maple Heights reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.35
- Registered nurse hours
- 0.46
- Licensed practical nurse hours
- 0.86
- Nurse aide hours
- 2.03
- Weekend total hours
- 2.86
- Nursing staff turnover
- 61.8%
- Registered nurse turnover
- 58.3%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on June 13, 2024 and cited 20 deficiencies, plus 2 from complaint visits.
The visit before, on April 28, 2022, found 5.
Infection control citations: 0.
The last standard inspection was more than two years ago.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Phoenix of Maple Heights in the past 3 years.
Beds and residents
On an average day 88.1 residents live here, about 89% of its 99 certified beds.
- Certified beds
- 99
- Average residents per day
- 88.1
- Certified since
- April 15, 1980
- Resident or family council
- Resident
Who owns Phoenix of Maple Heights
- Legal business name
- Phoenix Maple Heights Operating Co LLC
- Ownership type
- For profit - Limited Liability company
Other nursing homes near Phoenix of Maple Heights
- Suburban Healthcare and Rehabilitation20265 Emery Rd, North Randall 44128
- The Avenue Care and Rehabilitation Center4120 Interchange Corporate Center Road, Warrensville Heights 44128
- Harvard Gardens Rehabilitation & Care Center18810 Harvard Ave, Cleveland 44122
- Shaker Gardens Nursing and Rehabilitation Center3550 Northfield Road, Shaker Heights 44122
- Solon Pointe at Emerald Ridge5625 Emerald Ridge Parkway, Solon 44139
Who inspects nursing homes in Ohio
Ohio's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Ohio, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Phoenix of Maple Heights, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Phoenix of Maple Heights
What is the CMS star rating of Phoenix of Maple Heights?
2 out of 5 stars overall.
Does Phoenix of Maple Heights accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Phoenix of Maple Heights?
20 cited at the last standard visit.
Who owns Phoenix of Maple Heights?
Phoenix Maple Heights Operating Co LLC, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.