Pavilion Health Center at Brightmore
Nursing home in Charlotte, North Carolina, CMS certification number 345563
10011 Providence Road West, Charlotte, NC 28277 · Mecklenburg County
- CMS overall rating
- 1 of 5 stars
- Certified beds
- 108
- Certified for
- Medicare and Medicaid
- Last standard inspection
- September 3, 2026
- Deficiencies at that inspection
- 5
- Fines in 3 years
- $103,435 (2)
Does Pavilion Health Center at Brightmore take Medicare and Medicaid?
Yes to both. Pavilion Health Center at Brightmore is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 3 of 5 |
| Quality of resident care | 2 of 5 |
| Long-stay quality | 4 of 5 |
| Short-stay quality | 2 of 5 |
Nurse staffing hours and turnover
These are the hours Pavilion Health Center at Brightmore reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.43
- Registered nurse hours
- 0.55
- Licensed practical nurse hours
- 0.90
- Nurse aide hours
- 1.98
- Weekend total hours
- 3.17
- Nursing staff turnover
- 41.9%
- Registered nurse turnover
- 22.2%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on September 3, 2026 and cited 5 deficiencies, plus 1 from complaint visits.
The visit before, on July 3, 2025, found 6.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Pavilion Health Center at Brightmore 2 times in the past 3 years, for $103,435 in total.
Beds and residents
On an average day 98.3 residents live here, about 91% of its 108 certified beds.
- Certified beds
- 108
- Average residents per day
- 98.3
- Certified since
- March 20, 2014
- Resident or family council
- Resident
Who owns Pavilion Health Center at Brightmore
- Legal business name
- Liberty Healthcare Group LLC
- Ownership type
- For profit - Corporation
- Chain
- 37 homes nationally under Liberty Senior Living, 2.9-star chain average
Other nursing homes near Pavilion Health Center at Brightmore
- Pineville Rehabilitation and Living Center1010 Lakeview Drive, Pineville 28134
- The Stewart Health Center6920 Marching Duck Drive, Charlotte 28210
- Brookdale Carriage Club Providence5804 Old Providence Road, Charlotte 28226
- The Sharon at Southpark5100 Sharon Road, Charlotte 28210
- Matthews Health & Rehab Center600 Fullwood Lane, Matthews 28105
See also all nursing homes in Charlotte.
Who inspects nursing homes in North Carolina
North Carolina's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in North Carolina, the 20 in Charlotte, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Pavilion Health Center at Brightmore, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Pavilion Health Center at Brightmore
What is the CMS star rating of Pavilion Health Center at Brightmore?
1 out of 5 stars overall.
Does Pavilion Health Center at Brightmore accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Pavilion Health Center at Brightmore?
5 cited at the last standard visit.
Who owns Pavilion Health Center at Brightmore?
Liberty Healthcare Group LLC, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.