Norwich Springs Health Campus
Nursing home in Hilliard, Ohio, CMS certification number 366492
4680 Library Way, Hilliard, OH 43026 · Franklin County
- CMS overall rating
- 4 of 5 stars
- Certified beds
- 54
- Certified for
- Medicare and Medicaid
- Last standard inspection
- March 30, 2026
- Deficiencies at that inspection
- 8
- Fines in 3 years
- No fines
Does Norwich Springs Health Campus take Medicare and Medicaid?
Yes to both. Norwich Springs Health Campus is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 4 of 5 |
| Health inspections | 3 of 5 |
| Staffing | 4 of 5 |
| Quality of resident care | 5 of 5 |
| Long-stay quality | 4 of 5 |
| Short-stay quality | 5 of 5 |
Nurse staffing hours and turnover
These are the hours Norwich Springs Health Campus reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 4.19
- Registered nurse hours
- 1.22
- Licensed practical nurse hours
- 0.88
- Nurse aide hours
- 2.09
- Weekend total hours
- 3.73
- Nursing staff turnover
- 43.5%
- Registered nurse turnover
- 23.1%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on March 30, 2026 and cited 8 deficiencies, plus 4 from complaint visits.
The visit before, on May 30, 2024, found 9.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Norwich Springs Health Campus in the past 3 years.
Beds and residents
On an average day 51 residents live here, about 94% of its 54 certified beds.
- Certified beds
- 54
- Average residents per day
- 51
- Certified since
- December 22, 2021
- Part of a continuing care community
- Yes
- Resident or family council
- Both
Who owns Norwich Springs Health Campus
- Legal business name
- Trilogy Healthcare of Hilliard, LLC
- Ownership type
- For profit - Corporation
- Chain
- 127 homes nationally under Trilogy Health Services, 4.2-star chain average
Other nursing homes near Norwich Springs Health Campus
- Darby Glenn Nursing and Rehabilitation Center4787 Tremont Club Drive, Hilliard 43026
- Trueman Pointe Care Center4660 Trueman Blvd, Hilliard 43026
- Mill Run Care Center3399 Mill Run Drive, Hilliard 43026
- Mayfair Village Nursing Care Center3000 Bethel Rd, Columbus 43230
- The Sanctuary at Tuttle Crossing4880 Tuttle Road, Dublin 43017
Who inspects nursing homes in Ohio
Ohio's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Ohio, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Norwich Springs Health Campus, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Norwich Springs Health Campus
What is the CMS star rating of Norwich Springs Health Campus?
4 out of 5 stars overall.
Does Norwich Springs Health Campus accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Norwich Springs Health Campus?
8 cited at the last standard visit.
Who owns Norwich Springs Health Campus?
Trilogy Healthcare of Hilliard, LLC, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.