Norview Heights Rehabilitation and Nursing
Nursing home in Norfolk, Virginia, CMS certification number 495309
827 Norview Avenue, Norfolk, VA 23509 · Norfolk City County
- CMS overall rating
- 2 of 5 stars
- Certified beds
- 60
- Certified for
- Medicare and Medicaid
- Last standard inspection
- October 28, 2021
- Deficiencies at that inspection
- 11
- Fines in 3 years
- No fines
Does Norview Heights Rehabilitation and Nursing take Medicare and Medicaid?
Yes to both. Norview Heights Rehabilitation and Nursing is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 2 of 5 |
| Health inspections | 3 of 5 |
| Staffing | 1 of 5 |
| Quality of resident care | 4 of 5 |
| Long-stay quality | 2 of 5 |
| Short-stay quality | 5 of 5 |
Nurse staffing hours and turnover
These are the hours Norview Heights Rehabilitation and Nursing reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.20
- Registered nurse hours
- 0.42
- Licensed practical nurse hours
- 1.06
- Nurse aide hours
- 1.72
- Weekend total hours
- 2.75
- Nursing staff turnover
- 69%
- Registered nurse turnover
- 16.7%
- Administrators who left
- 2
Health inspections and complaints
Inspectors last made a standard visit on October 28, 2021 and cited 11 deficiencies, plus 0 from complaint visits.
The visit before, on August 22, 2019, found 18.
The last standard inspection was more than two years ago.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Norview Heights Rehabilitation and Nursing in the past 3 years.
Beds and residents
On an average day 52.1 residents live here, about 87% of its 60 certified beds.
- Certified beds
- 60
- Average residents per day
- 52.1
- Certified since
- May 1, 1996
- Resident or family council
- Resident
Who owns Norview Heights Rehabilitation and Nursing
- Legal business name
- Norview Heights Rehabilitation and Nursing LLC
- Ownership type
- For profit - Corporation
- Chain
- 18 homes nationally under Eastern Healthcare Group, 1.5-star chain average
Other nursing homes near Norview Heights Rehabilitation and Nursing
- Ghent Health and Rehabilitation3900 Llewellyn Ave, Norfolk 23504
- Norfolk Health Care Center901 East Princess Anne Road, Norfolk 23504
- Signature Healthcare of Norfolk1005 Hampton Blvd, Norfolk 23507
- Lake Taylor Hosp1309 Kempsville Rd, Norfolk 23502
- Harbor's EdgeOne Colley Avenue, Norfolk 23510
See also all nursing homes in Norfolk.
Who inspects nursing homes in Virginia
Virginia's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Virginia, the 8 in Norfolk, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Norview Heights Rehabilitation and Nursing, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Norview Heights Rehabilitation and Nursing
What is the CMS star rating of Norview Heights Rehabilitation and Nursing?
2 out of 5 stars overall.
Does Norview Heights Rehabilitation and Nursing accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Norview Heights Rehabilitation and Nursing?
11 cited at the last standard visit.
Who owns Norview Heights Rehabilitation and Nursing?
Norview Heights Rehabilitation and Nursing LLC, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.