North Country Nursing & Rehabilitation Center
Nursing home in Massena, New York, CMS certification number 335619
182 Highland Road, Massena, NY 13662 · St. Lawrence County
- CMS overall rating
- 2 of 5 stars
- Certified beds
- 140
- Certified for
- Medicare and Medicaid
- Last standard inspection
- August 15, 2025
- Deficiencies at that inspection
- 5
- Fines in 3 years
- No fines
Does North Country Nursing & Rehabilitation Center take Medicare and Medicaid?
Yes to both. North Country Nursing & Rehabilitation Center is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 2 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 4 of 5 |
| Quality of resident care | 4 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | 3 of 5 |
Nurse staffing hours and turnover
These are the hours North Country Nursing & Rehabilitation Center reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.93
- Registered nurse hours
- 0.88
- Licensed practical nurse hours
- 0.48
- Nurse aide hours
- 2.56
- Weekend total hours
- 3.09
- Nursing staff turnover
- 49%
- Registered nurse turnover
- 32.3%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on August 15, 2025 and cited 5 deficiencies, plus 3 from complaint visits.
The visit before, on December 15, 2023, found 9.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for North Country Nursing & Rehabilitation Center in the past 3 years.
Beds and residents
On an average day 126.1 residents live here, about 90% of its 140 certified beds.
- Certified beds
- 140
- Average residents per day
- 126.1
- Certified since
- January 1, 1978
- Resident or family council
- Resident
Who owns North Country Nursing & Rehabilitation Center
- Legal business name
- Highland Nursing Home, Inc.
- Ownership type
- For profit - Partnership
Other nursing homes near North Country Nursing & Rehabilitation Center
- Massena Rehabilitation & Nursing Center89 Grove Street, Massena 13662
- United Helpers Canton Nursing Home205 State Street Road, Canton 13617
- Alice Hyde Medical Center45 Sixth Street, Malone 12953
- St Josephs Home950 Linden Street, Ogdensburg 13669
- Tupper Lake Center for Nursing and Rehabilitation114 Wawbeek Ave, Tupper Lake 12986
Who inspects nursing homes in New York
New York's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in New York, or see how assisted living and nursing homes differ.
Is this your facility?
If you run North Country Nursing & Rehabilitation Center, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about North Country Nursing & Rehabilitation Center
What is the CMS star rating of North Country Nursing & Rehabilitation Center?
2 out of 5 stars overall.
Does North Country Nursing & Rehabilitation Center accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at North Country Nursing & Rehabilitation Center?
5 cited at the last standard visit.
Who owns North Country Nursing & Rehabilitation Center?
Highland Nursing Home, Inc., for profit - partnership.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.