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New Era

Assisted living facility (ALF) in Lakeland, Florida, licence 10535

815 W Daughtery Rd, Lakeland, FL 33809 · Polk County

Call (863) 859-0475

In litigationLNSLMH

Licence
10535, in litigation
Licensed beds
60
Medicaid waiver list
No
Specialty licences
LNS, LMH
Deficiencies cited
34 (3 Class I or II)
Fines
$26,500

Does New Era accept Medicaid?

New Era isn't on AHCA's Medicaid waiver list. It does tell the state it accepts Medicaid as a form of payment, which can mean another Medicaid service such as Assistive Care Services. Ask which Medicaid program it bills before you count on it.

It also has Optional State Supplement beds. OSS is a Florida cash payment that helps residents with a low income pay an ALF's rent.

See every Florida ALF on the waiver list, or read how the Medicaid waiver for assisted living works.

Monthly cost at New Era

AHCA doesn't collect prices, so the state record has no rate for New Era. The CareScout Cost of Care Survey 2025 puts the Florida median at $5,610 a month for a private one-bedroom unit, against $6,200 for the US.

Ask for the written rates: what the base fee covers, what each level of care adds and how much notice you get before a rise. Our guide to the cost of assisted living in Florida covers the ways to pay.

Licence and the care it may give

Licence detailFrom the AHCA record
Licence number10535
AHCA file number11966320
TypeAssisted Living Facility
StatusIn litigation
OwnershipFor-Profit
First licensedJanuary 18, 2022
Current licenceMarch 10, 2026 to January 17, 2026

AHCA shows the licence as in litigation. Ask the facility why, and check the AHCA profile before you sign.

On top of the standard ALF licence, New Era holds 2 specialty licences:

  • Limited Nursing Services (LNS) lets licensed nurses give a set list of nursing tasks inside the home.
  • Limited Mental Health (LMH) is for homes that take three or more residents living with a mental illness who receive state support.

State inspections, complaints and fines

Florida inspectors cited New Era for 34 deficiencies on the AHCA comparison record. Class I is the most serious, a risk of death or serious harm; Class IV is the least.

ClassCited
Class I (most serious)1
Class II2
Class III29
Not classed2

The record also lists 10 complaints to AHCA and 8 sanctions with $26,500 in fines.

ActionStartedFineOutcome
FineApril 15, 2026$5,500-
FineApril 3, 2026$1,500-
FineJanuary 29, 2026$500-
FineOctober 31, 2025$500-
FineJune 30, 2025$15,000-
FineMarch 14, 2023$2,000-

Beds and rooms

With 60 licensed beds, New Era is about the size of the typical ALF in Lakeland, where the median is 64.

Licensed beds
60
Private beds
10
OSS beds
50
Private rooms
4
Shared rooms
28

Services New Era reports to the state

New Era reported these to AHCA. The state doesn't check them, so ask to see each one in person.

Special programs
Other
Activities
Arts and Crafts, Dancing, Exercise Classes, Games/Cards, Gardening, Music Programs, Other, Shopping, Social Events/Outings, Theater and Movies
Languages spoken
English, Spanish
Payment accepted
Medicaid, Other, VA
Bed hold policy
Yes

Who owns and runs New Era

Licensee
New Era Business LLC
Administrator
Lorraine Cocker
Changes of ownership
2

Other assisted living near New Era

  1. The Villa at Carpenters1001 Carpenters Way, Lakeland 338091.3 mi · 52 beds · 8 deficiencies ECC
  2. Savannah Villages of Lakeland6550 N Scrum Loop Road, Lakeland 338091.4 mi · 55 beds · 25 deficiencies
  3. Lake Gibson Village771 Carpenters Way, Lakeland 338091.5 mi · 165 beds · no cited deficiencies
  4. Grace Manor Suites LLC4620 N Socrum Loop, Lakeland 338091.8 mi · 77 beds · 3 deficiencies Memory care
  5. Maravida Lakeland MGT LLC605 Carpenters Way, Lakeland 338091.9 mi · 38 beds · 31 deficiencies, 2 Class I or II Medicaid waiverMemory care

See also all assisted living in Lakeland, memory care in Lakeland and nursing homes in Lakeland.

Florida rules that apply here

AHCA licenses and inspects every assisted living facility in Florida under Chapter 429 of the Florida Statutes and rule chapter 59A-36. Those rules set who a home may admit, the staff training it needs, how it helps with medication and the 45 days' notice it must give before a discharge.

Our plain guide to Florida assisted living regulations walks through each one, and how to complain to AHCA if something goes wrong.

Is this your facility?

If you run New Era, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.

Questions about New Era

Does New Era accept Medicaid?

It reports Medicaid as a payment form but isn't on the waiver list.

How many residents is New Era licensed for?

60 residents, its licensed bed count.

What did Florida inspectors find at New Era?

34 cited, 1 Class I and 2 Class II.

Who owns New Era?

The licensee is New Era Business LLC.

From the state record: Florida AHCA FloridaHealthFinder facility profile and the AHCA assisted living facility comparison.