Mission Care at Holyoke
Nursing home in Holyoke, Massachusetts, CMS certification number 225480
35 Holy Family Road, Holyoke, MA 01040 · Hampden County
- CMS overall rating
- 1 of 5 stars
- Certified beds
- 125
- Certified for
- Medicare and Medicaid
- Last standard inspection
- June 10, 2025
- Deficiencies at that inspection
- 16
- Fines in 3 years
- $27,343 (2)
Does Mission Care at Holyoke take Medicare and Medicaid?
Yes to both. Mission Care at Holyoke is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 3 of 5 |
| Quality of resident care | 4 of 5 |
| Long-stay quality | 4 of 5 |
| Short-stay quality | Not rated |
Nurse staffing hours and turnover
These are the hours Mission Care at Holyoke reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.72
- Registered nurse hours
- 0.48
- Licensed practical nurse hours
- 1.02
- Nurse aide hours
- 2.23
- Weekend total hours
- 3.42
- Nursing staff turnover
- 45.1%
- Registered nurse turnover
- 35.3%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on June 10, 2025 and cited 16 deficiencies, plus 7 from complaint visits.
The visit before, on April 2, 2024, found 6.
CMS shows an abuse icon for Mission Care at Holyoke. That means inspectors cited it for abuse, neglect or exploitation in the past year or two.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Mission Care at Holyoke 2 times in the past 3 years, for $27,343 in total.
Beds and residents
On an average day 121.7 residents live here, about 97% of its 125 certified beds.
- Certified beds
- 125
- Average residents per day
- 121.7
- Certified since
- July 1, 1990
- Resident or family council
- Resident
Who owns Mission Care at Holyoke
- Legal business name
- Holyoke Care Center LLC
- Ownership type
- For profit - Limited Liability company
- Chain
- 12 homes nationally under Icare Health Network, 3.1-star chain average
Other nursing homes near Mission Care at Holyoke
- Mont Marie Rehabilitation & Healthcare Center36 Lower Westfield Road, Holyoke 01040
- Mary's Meadow at Providence Place12 Gamelin Street, Holyoke 01040
- Vantage at West Springfield LLC42 Prospect Avenue, West Springfield 01089
- Massachusetts Veterans Home at Holyoke110 Cherry Street, Holyoke 01040
- Regalcare at Holyoke282 Cabot Street, Holyoke 01040
See also all nursing homes in Holyoke.
Who inspects nursing homes in Massachusetts
Massachusetts's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Massachusetts, the 8 in Holyoke, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Mission Care at Holyoke, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Mission Care at Holyoke
What is the CMS star rating of Mission Care at Holyoke?
1 out of 5 stars overall.
Does Mission Care at Holyoke accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Mission Care at Holyoke?
16 cited at the last standard visit.
Who owns Mission Care at Holyoke?
Holyoke Care Center LLC, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.