Highlands Living Center
Nursing home in Pittsford, New York, CMS certification number 335786
500 Hahnemann Trail, Pittsford, NY 14534 · Monroe County
- CMS overall rating
- 2 of 5 stars
- Certified beds
- 122
- Certified for
- Medicare and Medicaid
- Last standard inspection
- February 19, 2025
- Deficiencies at that inspection
- 10
- Fines in 3 years
- No fines
Does Highlands Living Center take Medicare and Medicaid?
Yes to both. Highlands Living Center is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 2 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 2 of 5 |
| Quality of resident care | 2 of 5 |
| Long-stay quality | 3 of 5 |
| Short-stay quality | 2 of 5 |
Nurse staffing hours and turnover
These are the hours Highlands Living Center reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.84
- Registered nurse hours
- 0.44
- Licensed practical nurse hours
- 1.24
- Nurse aide hours
- 2.16
- Weekend total hours
- 3.33
- Nursing staff turnover
- 65.3%
- Registered nurse turnover
- 71.4%
- Administrators who left
- 1
Health inspections and complaints
Inspectors last made a standard visit on February 19, 2025 and cited 10 deficiencies, plus 2 from complaint visits.
The visit before, on June 9, 2023, found 6.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Highlands Living Center in the past 3 years.
Beds and residents
On an average day 115.1 residents live here, about 94% of its 122 certified beds.
- Certified beds
- 122
- Average residents per day
- 115.1
- Certified since
- July 10, 1995
- Part of a continuing care community
- Yes
- Resident or family council
- Both
Who owns Highlands Living Center
- Legal business name
- The Highlands Living Center Inc
- Ownership type
- Non profit - Corporation
Other nursing homes near Highlands Living Center
- Penfield Place1700 Penfield Road, Penfield 14526
- The Friendly Home3156 East Avenue, Rochester 14618
- Crest Manor Living and Rehabilitation Center6745 Pittsford-Palmyra Road, Fairport 14450
- Fairport Skilled Nursing and Rehab4646 Fairport Nine Mile Point Road, Fairport 14450
- Aaron Manor Rehabilitation and Nursing Center100 St. Camillus Way, Fairport 14450
Who inspects nursing homes in New York
New York's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in New York, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Highlands Living Center, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Highlands Living Center
What is the CMS star rating of Highlands Living Center?
2 out of 5 stars overall.
Does Highlands Living Center accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Highlands Living Center?
10 cited at the last standard visit.
Who owns Highlands Living Center?
The Highlands Living Center Inc, non profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.