Heartwood
Nursing home in Crosby, Minnesota, CMS certification number 245232
503 Heartwood Drive, Crosby, MN 56441 · Crow Wing County
- CMS overall rating
- 5 of 5 stars
- Certified beds
- 54
- Certified for
- Medicare and Medicaid
- Last standard inspection
- August 19, 2026
- Deficiencies at that inspection
- 1
- Fines in 3 years
- No fines
Does Heartwood take Medicare and Medicaid?
Yes to both. Heartwood is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 5 of 5 |
| Health inspections | 5 of 5 |
| Staffing | 5 of 5 |
| Quality of resident care | 2 of 5 |
| Long-stay quality | 1 of 5 |
| Short-stay quality | 2 of 5 |
Nurse staffing hours and turnover
These are the hours Heartwood reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 4.52
- Registered nurse hours
- 1.30
- Licensed practical nurse hours
- 0.40
- Nurse aide hours
- 2.82
- Weekend total hours
- 3.90
- Nursing staff turnover
- 44.6%
- Registered nurse turnover
- 17.6%
- Administrators who left
- 1
Health inspections and complaints
Inspectors last made a standard visit on August 19, 2026 and cited 1 deficiency, plus 0 from complaint visits.
The visit before, on July 23, 2025, found 2.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Heartwood in the past 3 years.
Beds and residents
On an average day 52.1 residents live here, about 96% of its 54 certified beds.
- Certified beds
- 54
- Average residents per day
- 52.1
- Certified since
- February 1, 1980
- Resident or family council
- Resident
Who owns Heartwood
- Legal business name
- Crosby Senior Services Care Center
- Ownership type
- Non profit - Corporation
- Chain
- 21 homes nationally under Presbyterian Homes & Services, 4.2-star chain average
Other nursing homes near Heartwood
- Vitality Living of Aitkin850 Second Street Northwest, Aitkin 56431
- Aitkin Health Services301 Minnesota Avenue South, Aitkin 56431
- Good Samaritan Society - Bethany804 Wright Street, Brainerd 56401
- Good Samaritan Society - Woodland100 Buffalo Hills Lane, Brainerd 56401
- Good Samaritan Society - Pine River518 Jefferson Avenue, Pine River 56474
Who inspects nursing homes in Minnesota
Minnesota's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Minnesota, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Heartwood, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Heartwood
What is the CMS star rating of Heartwood?
5 out of 5 stars overall.
Does Heartwood accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Heartwood?
1 cited at the last standard visit.
Who owns Heartwood?
Crosby Senior Services Care Center, non profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.