Heart of the Ozarks Healthcare Center
Nursing home in Ava, Missouri, CMS certification number 265254
2004 Crestview Street, Ava, MO 65608 · Douglas County
- CMS overall rating
- 4 of 5 stars
- Certified beds
- 120
- Certified for
- Medicare and Medicaid
- Last standard inspection
- August 22, 2024
- Deficiencies at that inspection
- 6
- Fines in 3 years
- No fines
Does Heart of the Ozarks Healthcare Center take Medicare and Medicaid?
Yes to both. Heart of the Ozarks Healthcare Center is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 4 of 5 |
| Health inspections | 4 of 5 |
| Staffing | 2 of 5 |
| Quality of resident care | 2 of 5 |
| Long-stay quality | 4 of 5 |
| Short-stay quality | 1 of 5 |
Nurse staffing hours and turnover
These are the hours Heart of the Ozarks Healthcare Center reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.33
- Registered nurse hours
- 0.51
- Licensed practical nurse hours
- 0.41
- Nurse aide hours
- 2.41
- Weekend total hours
- 2.72
- Nursing staff turnover
- 50.7%
- Registered nurse turnover
- 33.3%
- Administrators who left
- 1
Health inspections and complaints
Inspectors last made a standard visit on August 22, 2024 and cited 6 deficiencies, plus 0 from complaint visits.
The visit before, on November 3, 2022, found 7.
The last standard inspection was more than two years ago.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Heart of the Ozarks Healthcare Center in the past 3 years.
Beds and residents
On an average day 73 residents live here, about 61% of its 120 certified beds.
- Certified beds
- 120
- Average residents per day
- 73
- Certified since
- June 4, 1984
- Resident or family council
- Resident
Who owns Heart of the Ozarks Healthcare Center
- Legal business name
- Ava No 1 Inc
- Ownership type
- For profit - Limited Liability company
- Chain
- 36 homes nationally under Circle B Enterprises, 2.6-star chain average
Other nursing homes near Heart of the Ozarks Healthcare Center
- Rocky Ridge Manor3111 Highway A, Mansfield 65704
- Glenwood Rehabilitation & Health Care Center851 Thoroughfare, Seymour 65746
- Hartville Care Center649 West Rolla Street, Hartville 65667
- Autumn Oaks Caring Center1310 Hovis Street, Mountain Grove 65711
- Gainesville Nursing77 Medical Drive, Gainesville 65655
Who inspects nursing homes in Missouri
Missouri's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Missouri, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Heart of the Ozarks Healthcare Center, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Heart of the Ozarks Healthcare Center
What is the CMS star rating of Heart of the Ozarks Healthcare Center?
4 out of 5 stars overall.
Does Heart of the Ozarks Healthcare Center accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Heart of the Ozarks Healthcare Center?
6 cited at the last standard visit.
Who owns Heart of the Ozarks Healthcare Center?
Ava No 1 Inc, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.