Florence Health Services
Nursing home in Florence, Wisconsin, CMS certification number 525358
5778 Chapin St, Florence, WI 54121 · Florence County
- CMS overall rating
- 1 of 5 stars
- Certified beds
- 73
- Certified for
- Medicare and Medicaid
- Last standard inspection
- April 8, 2026
- Deficiencies at that inspection
- 24
- Fines in 3 years
- No fines
Does Florence Health Services take Medicare and Medicaid?
Yes to both. Florence Health Services is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 4 of 5 |
| Quality of resident care | 2 of 5 |
| Long-stay quality | 3 of 5 |
| Short-stay quality | 1 of 5 |
Nurse staffing hours and turnover
These are the hours Florence Health Services reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.73
- Registered nurse hours
- 0.93
- Licensed practical nurse hours
- 0.52
- Nurse aide hours
- 2.28
- Weekend total hours
- 3.43
- Nursing staff turnover
- 45.9%
- Registered nurse turnover
- 25%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on April 8, 2026 and cited 24 deficiencies, plus 7 from complaint visits.
The visit before, on November 13, 2024, found 10.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Florence Health Services in the past 3 years.
It also had 1 payment denial, when Medicare stopped paying for new admissions for a time.
Beds and residents
On an average day 44.6 residents live here, about 61% of its 73 certified beds.
- Certified beds
- 73
- Average residents per day
- 44.6
- Certified since
- April 1, 1984
- Resident or family council
- Resident
Who owns Florence Health Services
- Legal business name
- NSH Florence LLC
- Ownership type
- For profit - Corporation
- Chain
- 57 homes nationally under North Shore Healthcare, 2.8-star chain average
Other nursing homes near Florence Health Services
- Maryhill Manor501 Madison Ave, Niagara 54151
- Nu Roc Health and Rehabilitation CTR3576A Nu Roc Ln, Laona 54541
- Newcare903 Main Ave, Crivitz 54114
- Rennes Health and Rehab Center-Rhinelander1970 Navajo St, Rhinelander 54501
- Friendly Village Nursing and Rehab Center900 Boyce Dr, Rhinelander 54501
Who inspects nursing homes in Wisconsin
Wisconsin's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Wisconsin, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Florence Health Services, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Florence Health Services
What is the CMS star rating of Florence Health Services?
1 out of 5 stars overall.
Does Florence Health Services accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Florence Health Services?
24 cited at the last standard visit.
Who owns Florence Health Services?
NSH Florence LLC, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.