Encore at Avalon Park
Assisted living facility (ALF) in Orlando, Florida, licence 12618
13798 Cygnus Dr, Orlando, FL 32828 · Orange County
- Licence
- 12618, licensed
- Licensed beds
- 120
- Medicaid waiver list
- No
- Specialty licences
- ECC
- Deficiencies cited
- 6 (1 Class I or II)
- Fines
- $4,500
Does Encore at Avalon Park accept Medicaid?
Encore at Avalon Park isn't on AHCA's Medicaid waiver list. It does tell the state it accepts Medicaid as a form of payment, which can mean another Medicaid service such as Assistive Care Services. Ask which Medicaid program it bills before you count on it.
See ALFs that accept Medicaid in Orlando and every Florida ALF on the waiver list, or read how the Medicaid waiver for assisted living works.
Monthly cost at Encore at Avalon Park
AHCA doesn't collect prices, so the state record has no rate for Encore at Avalon Park. The CareScout Cost of Care Survey 2025 puts the Florida median at $5,610 a month for a private one-bedroom unit, against $6,200 for the US.
Ask for the written rates: what the base fee covers, what each level of care adds and how much notice you get before a rise. Our guide to the cost of assisted living in Florida covers the ways to pay.
Licence and the care it may give
| Licence detail | From the AHCA record |
|---|---|
| Licence number | 12618 |
| AHCA file number | 11968706 |
| Type | Assisted Living Facility |
| Status | Licensed |
| Ownership | For-Profit |
| First licensed | January 23, 2015 |
| Current licence | April 23, 2025 to April 22, 2027 |
On top of the standard ALF licence, Encore at Avalon Park holds one specialty licence:
- Extended Congregate Care (ECC) lets the home give more personal and nursing care, so residents can stay as their needs grow instead of moving to a nursing home.
State inspections, complaints and fines
Florida inspectors cited Encore at Avalon Park for 6 deficiencies on the AHCA comparison record. Class I is the most serious, a risk of death or serious harm; Class IV is the least.
| Class | Cited |
|---|---|
| Class II | 1 |
| Class III | 4 |
| Not classed | 1 |
The record also lists 1 complaint to AHCA and 2 sanctions with $4,500 in fines.
| Action | Started | Fine | Outcome |
|---|---|---|---|
| Fine | February 24, 2025 | $4,000 | - |
| Fine | March 20, 2024 | $500 | - |
| Fine | March 16, 2021 | $5,000 | - |
| Fine | March 4, 2021 | $3,000 | - |
| Fine | February 21, 2020 | $500 | - |
| Fine | May 2, 2018 | $500 | - |
Beds and rooms
With 120 licensed beds, Encore at Avalon Park is larger than the typical ALF in Orlando, where the median is 6.
- Licensed beds
- 120
- Private beds
- 120
- ECC beds
- 120
- Private rooms
- 68
- Shared rooms
- 22
Services Encore at Avalon Park reports to the state
Encore at Avalon Park reported these to AHCA. The state doesn't check them, so ask to see each one in person.
- Special programs
- Memory Care, Occupational Therapy, Pet Therapy, Physical Therapy, Speech Therapy
- Nurse availability
- Direct 24hr
- Activities
- Arts and Crafts, Dancing, Exercise Classes, Games/Cards, Music Programs, Shopping, Social Events/Outings, Theater and Movies
- Languages spoken
- English, Spanish
- Payment accepted
- Insurance and/or HMO, Medicaid
- Adult day care
- Offered
- Bed hold policy
- Yes
Who owns and runs Encore at Avalon Park
- Licensee
- Avalon SH Management, LLC
- Administrator
- Suzette Garcia
Other assisted living near Encore at Avalon Park
- Ideal Care ALF Corp612 Spring Oak Circle, Orlando 32828
- Life White ALF Corp897 River Boat Circle, Orlando 32828
- White Flowers ALF Corp801 Ardenleigh Drive, Orlando 32828
- Sweet Home Assisting Living Corp13533 Madison Dock Rd, Orlando 32828
- Sweet Garden ALF Corp1619 Amaryllis Cir, Orlando 32825
See also all assisted living in Orlando, memory care in Orlando and nursing homes in Orlando.
Florida rules that apply here
AHCA licenses and inspects every assisted living facility in Florida under Chapter 429 of the Florida Statutes and rule chapter 59A-36. Those rules set who a home may admit, the staff training it needs, how it helps with medication and the 45 days' notice it must give before a discharge.
Our plain guide to Florida assisted living regulations walks through each one, and how to complain to AHCA if something goes wrong.
Is this your facility?
If you run Encore at Avalon Park, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Encore at Avalon Park
Does Encore at Avalon Park accept Medicaid?
It reports Medicaid as a payment form but isn't on the waiver list.
How many residents is Encore at Avalon Park licensed for?
120 residents, its licensed bed count.
What did Florida inspectors find at Encore at Avalon Park?
6 cited, 0 Class I and 1 Class II.
Who owns Encore at Avalon Park?
The licensee is Avalon SH Management, LLC.
From the state record: Florida AHCA FloridaHealthFinder facility profile and the AHCA assisted living facility comparison.