Crown Haven Health and Rehabilitation
Nursing home in Charlotte, North Carolina, CMS certification number 345388
620 Tom Hunter Road, Charlotte, NC 28213 · Mecklenburg County
- CMS overall rating
- 2 of 5 stars
- Certified beds
- 120
- Certified for
- Medicare and Medicaid
- Last standard inspection
- July 3, 2025
- Deficiencies at that inspection
- 6
- Fines in 3 years
- $71,235 (4)
Does Crown Haven Health and Rehabilitation take Medicare and Medicaid?
Yes to both. Crown Haven Health and Rehabilitation is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 2 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 3 of 5 |
| Quality of resident care | 5 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | Not rated |
Nurse staffing hours and turnover
These are the hours Crown Haven Health and Rehabilitation reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 2.93
- Registered nurse hours
- 0.40
- Licensed practical nurse hours
- 0.92
- Nurse aide hours
- 1.62
- Weekend total hours
- 2.77
- Nursing staff turnover
- 52.1%
- Registered nurse turnover
- 28.6%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on July 3, 2025 and cited 6 deficiencies, plus 1 from complaint visits.
The visit before, on February 12, 2024, found 15.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Crown Haven Health and Rehabilitation 4 times in the past 3 years, for $71,235 in total.
It also had 1 payment denial, when Medicare stopped paying for new admissions for a time.
Beds and residents
On an average day 101.7 residents live here, about 85% of its 120 certified beds.
- Certified beds
- 120
- Average residents per day
- 101.7
- Certified since
- June 26, 1991
- Resident or family council
- Resident
Who owns Crown Haven Health and Rehabilitation
- Legal business name
- 620 Tom Hunter Road Opco LLC
- Ownership type
- For profit - Limited Liability company
- Chain
- 38 homes nationally under Avardis Health, 2.1-star chain average
Other nursing homes near Crown Haven Health and Rehabilitation
- Rockwell Park Rehabilitation and Healthcare Center1930 West Sugar Creek Road, Charlotte 28262
- Pine Crest Health & Rehabilitation2727 Shamrock Drive, Charlotte 28205
- University Place Nursing and Rehabilitation Center9200 Glenwater Drive, Charlotte 28262
- Asbury Health and Rehabilitation Center3211 Bishops Way Lane, Charlotte 28215
- Peak Resources - Charlotte3223 Central Avenue, Charlotte 28205
See also all nursing homes in Charlotte.
Who inspects nursing homes in North Carolina
North Carolina's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in North Carolina, the 20 in Charlotte, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Crown Haven Health and Rehabilitation, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Crown Haven Health and Rehabilitation
What is the CMS star rating of Crown Haven Health and Rehabilitation?
2 out of 5 stars overall.
Does Crown Haven Health and Rehabilitation accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Crown Haven Health and Rehabilitation?
6 cited at the last standard visit.
Who owns Crown Haven Health and Rehabilitation?
620 Tom Hunter Road Opco LLC, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.