Continuing Healthcare at Willow Haven
Nursing home in Zanesville, Ohio, CMS certification number 366244
1020 Taylor Street, Zanesville, OH 43701 · Muskingum County
- CMS overall rating
- 2 of 5 stars
- Certified beds
- 81
- Certified for
- Medicare and Medicaid
- Last standard inspection
- August 21, 2025
- Deficiencies at that inspection
- 36
- Fines in 3 years
- No fines
Does Continuing Healthcare at Willow Haven take Medicare and Medicaid?
Yes to both. Continuing Healthcare at Willow Haven is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 2 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 2 of 5 |
| Quality of resident care | 5 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | 3 of 5 |
Nurse staffing hours and turnover
These are the hours Continuing Healthcare at Willow Haven reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.29
- Registered nurse hours
- 0.53
- Licensed practical nurse hours
- 0.73
- Nurse aide hours
- 2.03
- Weekend total hours
- 3.03
- Nursing staff turnover
- 38.1%
- Registered nurse turnover
- 27.3%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on August 21, 2025 and cited 36 deficiencies, plus 19 from complaint visits.
The visit before, on March 28, 2024, found 11.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Continuing Healthcare at Willow Haven in the past 3 years.
Beds and residents
On an average day 70 residents live here, about 86% of its 81 certified beds.
- Certified beds
- 81
- Average residents per day
- 70
- Certified since
- June 27, 2002
- Resident or family council
- Both
Who owns Continuing Healthcare at Willow Haven
- Legal business name
- Continuing Healthcare Willow Haven LLC
- Ownership type
- For profit - Corporation
- Chain
- 14 homes nationally under Certus Healthcare, 1.8-star chain average
Other nursing homes near Continuing Healthcare at Willow Haven
- Adams Lane Healthcare and Rehabilitation Center1856 Adams Lane, Zanesville 43701
- The Oaks at Bethesda2971 Maple Avenue, Zanesville 43701
- Continuing Healthcare at Cedar Hill1136 Adair Avenue, Zanesville 43701
- The Oaks Rehabilitation and Healthcare Center3291 Northpointe Drive, Zanesville 43701
- Altercare Zanesville Inc.4200 Harrington Drive, Zanesville 43701
See also all nursing homes in Zanesville.
Who inspects nursing homes in Ohio
Ohio's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Ohio, the 6 in Zanesville, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Continuing Healthcare at Willow Haven, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Continuing Healthcare at Willow Haven
What is the CMS star rating of Continuing Healthcare at Willow Haven?
2 out of 5 stars overall.
Does Continuing Healthcare at Willow Haven accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Continuing Healthcare at Willow Haven?
36 cited at the last standard visit.
Who owns Continuing Healthcare at Willow Haven?
Continuing Healthcare Willow Haven LLC, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.