Complete Care at Springbrook
Nursing home in Silver Spring, Maryland, CMS certification number 215052
12325 New Hampshire Avenue, Silver Spring, MD 20904 · Montgomery County
- CMS overall rating
- 2 of 5 stars
- Certified beds
- 93
- Certified for
- Medicare and Medicaid
- Last standard inspection
- May 1, 2026
- Deficiencies at that inspection
- 26
- Fines in 3 years
- No fines
Does Complete Care at Springbrook take Medicare and Medicaid?
Yes to both. Complete Care at Springbrook is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 2 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 2 of 5 |
| Quality of resident care | 4 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | 3 of 5 |
Nurse staffing hours and turnover
These are the hours Complete Care at Springbrook reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.46
- Registered nurse hours
- 0.69
- Licensed practical nurse hours
- 0.95
- Nurse aide hours
- 1.81
- Weekend total hours
- 3.07
- Nursing staff turnover
- 40.8%
- Registered nurse turnover
- 40%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on May 1, 2026 and cited 26 deficiencies, plus 18 from complaint visits.
The visit before, on September 16, 2020, found 7.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Complete Care at Springbrook in the past 3 years.
Beds and residents
On an average day 85.7 residents live here, about 92% of its 93 certified beds.
- Certified beds
- 93
- Average residents per day
- 85.7
- Certified since
- December 1, 1976
- Resident or family council
- Resident
Who owns Complete Care at Springbrook
- Legal business name
- Complete Care at Springbrook LLC
- Ownership type
- For profit - Limited Liability company
- Chain
- 85 homes nationally under Complete Care, 3.3-star chain average
Other nursing homes near Complete Care at Springbrook
- Harmony Suites Rehabilitation and Wellness Center13908 New Hampshire Avenue, Silver Spring 20904
- Fairland Center2101 Fairland Road, Silver Spring 20904
- Autumn Lake Healthcare at Silver Spring2501 Musgrove Road, Silver Spring 20904
- Autumn Lake Healthcare at Arcola901 Arcola Avenue, Silver Spring 20902
- Riderwood Village3160 Gracefield Road, Silver Spring 20904
See also all nursing homes in Silver Spring.
Who inspects nursing homes in Maryland
Maryland's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Maryland, the 12 in Silver Spring, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Complete Care at Springbrook, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Complete Care at Springbrook
What is the CMS star rating of Complete Care at Springbrook?
2 out of 5 stars overall.
Does Complete Care at Springbrook accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Complete Care at Springbrook?
26 cited at the last standard visit.
Who owns Complete Care at Springbrook?
Complete Care at Springbrook LLC, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.