Complete Care at Oak Ridge LLC
Nursing home in Charleston, West Virginia, CMS certification number 515174
1000 Association Drive, Charleston, WV 25311 · Kanawha County
- CMS overall rating
- 4 of 5 stars
- Certified beds
- 74
- Certified for
- Medicare and Medicaid
- Last standard inspection
- August 26, 2026
- Deficiencies at that inspection
- 8
- Fines in 3 years
- $16,039 (1)
Does Complete Care at Oak Ridge LLC take Medicare and Medicaid?
Yes to both. Complete Care at Oak Ridge is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 4 of 5 |
| Health inspections | 4 of 5 |
| Staffing | 2 of 5 |
| Quality of resident care | 4 of 5 |
| Long-stay quality | 4 of 5 |
| Short-stay quality | 4 of 5 |
Nurse staffing hours and turnover
These are the hours Complete Care at Oak Ridge reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.61
- Registered nurse hours
- 0.69
- Licensed practical nurse hours
- 0.90
- Nurse aide hours
- 2.02
- Weekend total hours
- 3.22
- Nursing staff turnover
- 50%
- Registered nurse turnover
- 57.1%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on August 26, 2026 and cited 8 deficiencies, plus 2 from complaint visits.
The visit before, on June 5, 2025, found 10.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Complete Care at Oak Ridge 1 time in the past 3 years, for $16,039 in total.
Beds and residents
On an average day 71.5 residents live here, about 97% of its 74 certified beds.
- Certified beds
- 74
- Average residents per day
- 71.5
- Certified since
- October 1, 2000
- Resident or family council
- Both
Who owns Complete Care at Oak Ridge LLC
- Legal business name
- Complete Care at Oak Ridge LLC
- Ownership type
- For profit - Corporation
- Chain
- 85 homes nationally under Complete Care, 3.3-star chain average
Other nursing homes near Complete Care at Oak Ridge LLC
- Thomas Hospitals Skilled Nursing Unit333 Laidley Street, Charleston 25322
- The Arthur B Hodges Center300 Baker Lane, Charleston 25302
- Charleston Healthcare Center3819 Chesterfield Avenue, Charleston 25304
- Meadowbrook Acres2149 Greenbrier Street, Charleston 25311
- Dunbar Center501 Caldwell Lane, Dunbar 25064
See also all nursing homes in Charleston.
Who inspects nursing homes in West Virginia
West Virginia's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in West Virginia, the 5 in Charleston, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Complete Care at Oak Ridge LLC, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Complete Care at Oak Ridge
What is the CMS star rating of Complete Care at Oak Ridge LLC?
4 out of 5 stars overall.
Does Complete Care at Oak Ridge LLC accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Complete Care at Oak Ridge LLC?
8 cited at the last standard visit.
Who owns Complete Care at Oak Ridge LLC?
Complete Care at Oak Ridge LLC, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.