Complete Care at Kensington
Nursing home in Waukesha, Wisconsin, CMS certification number 525242
1810 Kensington Dr, Waukesha, WI 53188 · Waukesha County
- CMS overall rating
- 1 of 5 stars
- Certified beds
- 150
- Certified for
- Medicare and Medicaid
- Last standard inspection
- April 29, 2026
- Deficiencies at that inspection
- 5
- Fines in 3 years
- $66,632 (1)
Does Complete Care at Kensington take Medicare and Medicaid?
Yes to both. Complete Care at Kensington is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 1 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 1 of 5 |
| Quality of resident care | 3 of 5 |
| Long-stay quality | 3 of 5 |
| Short-stay quality | 3 of 5 |
Nurse staffing hours and turnover
These are the hours Complete Care at Kensington reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.76
- Registered nurse hours
- 0.36
- Licensed practical nurse hours
- 1.25
- Nurse aide hours
- 2.15
- Weekend total hours
- 3.35
- Nursing staff turnover
- 62.8%
- Registered nurse turnover
- 58.3%
- Administrators who left
- 1
Health inspections and complaints
Inspectors last made a standard visit on April 29, 2026 and cited 5 deficiencies, plus 1 from complaint visits.
The visit before, on May 21, 2025, found 9.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Complete Care at Kensington 1 time in the past 3 years, for $66,632 in total.
Beds and residents
On an average day 67.2 residents live here, about 45% of its 150 certified beds.
- Certified beds
- 150
- Average residents per day
- 67.2
- Certified since
- June 17, 1971
- Resident or family council
- Resident
Who owns Complete Care at Kensington
- Legal business name
- Waukesha Healthcare and Rehabilitation Center LLC
- Ownership type
- For profit - Limited Liability company
- Chain
- 85 homes nationally under Complete Care, 3.3-star chain average
Other nursing homes near Complete Care at Kensington
- Avina of PewaukeeN26 W23977 Watertown Rd., Waukesha 53188
- Lindengrove Waukesha425 N University Dr, Waukesha 53188
- Aria of Waukesha1451 Cleveland Ave, Waukesha 53186
- Complete Care at Care Age1755 N. Barker Rd., Brookfield 53045
- Aria of Brookfield18740 W Bluemound Rd, Brookfield 53045
Who inspects nursing homes in Wisconsin
Wisconsin's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Wisconsin, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Complete Care at Kensington, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Complete Care at Kensington
What is the CMS star rating of Complete Care at Kensington?
1 out of 5 stars overall.
Does Complete Care at Kensington accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Complete Care at Kensington?
5 cited at the last standard visit.
Who owns Complete Care at Kensington?
Waukesha Healthcare and Rehabilitation Center LLC, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.