Complete Care at Hillside LLC
Nursing home in Wilmington, Delaware, CMS certification number 085013
810 South Broom Street, Wilmington, DE 19805 · New Castle County
- CMS overall rating
- 4 of 5 stars
- Certified beds
- 106
- Certified for
- Medicare and Medicaid
- Last standard inspection
- February 6, 2025
- Deficiencies at that inspection
- 20
- Fines in 3 years
- No fines
Does Complete Care at Hillside LLC take Medicare and Medicaid?
Yes to both. Complete Care at Hillside is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 4 of 5 |
| Health inspections | 3 of 5 |
| Staffing | 3 of 5 |
| Quality of resident care | 5 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | 5 of 5 |
Nurse staffing hours and turnover
These are the hours Complete Care at Hillside reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 4.34
- Registered nurse hours
- 0.61
- Licensed practical nurse hours
- 1.22
- Nurse aide hours
- 2.51
- Weekend total hours
- 3.93
- Nursing staff turnover
- 45.7%
- Registered nurse turnover
- 47.4%
- Administrators who left
- 1
Health inspections and complaints
Inspectors last made a standard visit on February 6, 2025 and cited 20 deficiencies, plus 4 from complaint visits.
The visit before, on February 1, 2024, found 6.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Complete Care at Hillside in the past 3 years.
Beds and residents
On an average day 93.9 residents live here, about 89% of its 106 certified beds.
- Certified beds
- 106
- Average residents per day
- 93.9
- Certified since
- November 14, 1970
- Resident or family council
- Resident
Who owns Complete Care at Hillside LLC
- Legal business name
- Complete Care at Hillside LLC
- Ownership type
- For profit - Limited Liability company
- Chain
- 85 homes nationally under Complete Care, 3.3-star chain average
Other nursing homes near Complete Care at Hillside LLC
- Regency Healthcare & Rehab Center801 N. Broom Street, Wilmington 19806
- Excelcare at Wilmington LLC2801 W. 6th Street, Wilmington 19805
- Gilpin Hall1101 Gilpin Avenue, Wilmington 19806
- Kentmere Rehabilitation and Healthcare Center1900 Lovering Avenue, Wilmington 19806
- Coral Springs Rehab & Healthcare505 Greenbank Road, Wilmington 19808
See also all nursing homes in Wilmington.
Who inspects nursing homes in Delaware
Delaware's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Delaware, the 14 in Wilmington, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Complete Care at Hillside LLC, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Complete Care at Hillside
What is the CMS star rating of Complete Care at Hillside LLC?
4 out of 5 stars overall.
Does Complete Care at Hillside LLC accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Complete Care at Hillside LLC?
20 cited at the last standard visit.
Who owns Complete Care at Hillside LLC?
Complete Care at Hillside LLC, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.