Complete Care at Heritage LLC
Nursing home in Dundalk, Maryland, CMS certification number 215135
7232 German Hill Road, Dundalk, MD 21222 · Baltimore County
- CMS overall rating
- 2 of 5 stars
- Certified beds
- 177
- Certified for
- Medicare and Medicaid
- Last standard inspection
- September 16, 2025
- Deficiencies at that inspection
- 28
- Fines in 3 years
- $60,132 (1)
Does Complete Care at Heritage LLC take Medicare and Medicaid?
Yes to both. Complete Care at Heritage is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 2 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 2 of 5 |
| Quality of resident care | 5 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | 5 of 5 |
Nurse staffing hours and turnover
These are the hours Complete Care at Heritage reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.52
- Registered nurse hours
- 0.74
- Licensed practical nurse hours
- 0.85
- Nurse aide hours
- 1.93
- Weekend total hours
- 3.06
- Nursing staff turnover
- 60.1%
- Registered nurse turnover
- 82.2%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on September 16, 2025 and cited 28 deficiencies, plus 9 from complaint visits.
The visit before, on August 22, 2023, found 26.
CMS shows an abuse icon for Complete Care at Heritage. That means inspectors cited it for abuse, neglect or exploitation in the past year or two.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Complete Care at Heritage 1 time in the past 3 years, for $60,132 in total.
Beds and residents
On an average day 146.6 residents live here, about 83% of its 177 certified beds.
- Certified beds
- 177
- Average residents per day
- 146.6
- Certified since
- November 9, 1981
- Resident or family council
- Resident
Who owns Complete Care at Heritage LLC
- Legal business name
- Complete Care at Heritage LLC
- Ownership type
- For profit - Corporation
- Chain
- 85 homes nationally under Complete Care, 3.3-star chain average
Other nursing homes near Complete Care at Heritage LLC
- Future Care Northpoint1046 Old North Point Road, Baltimore 21224
- Future Care Canton Harbor1300 South Ellwood Avenue, Baltimore 21224
- Autumn Lake Healthcare Post-Acute Care Center5009 Frankford Avenue, Baltimore 21206
- Autumn Lake Healthcare at Riverview1 Eastern Boulevard, Essex 21221
- Rossville Rehabilitation and Healthcare Center6600 Ridge Road, Baltimore 21237
Who inspects nursing homes in Maryland
Maryland's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Maryland, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Complete Care at Heritage LLC, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Complete Care at Heritage
What is the CMS star rating of Complete Care at Heritage LLC?
2 out of 5 stars overall.
Does Complete Care at Heritage LLC accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Complete Care at Heritage LLC?
28 cited at the last standard visit.
Who owns Complete Care at Heritage LLC?
Complete Care at Heritage LLC, for profit - corporation.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.