Civita Care Center at West River
Nursing home in Milford, Connecticut, CMS certification number 075377
245 Orange Avenue, Milford, CT 06460 · South Central Ct County
- CMS overall rating
- 4 of 5 stars
- Certified beds
- 120
- Certified for
- Medicare and Medicaid
- Last standard inspection
- August 20, 2026
- Deficiencies at that inspection
- 12
- Fines in 3 years
- No fines
Does Civita Care Center at West River take Medicare and Medicaid?
Yes to both. Civita Care Center at West River is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 4 of 5 |
| Health inspections | 3 of 5 |
| Staffing | 3 of 5 |
| Quality of resident care | 5 of 5 |
| Long-stay quality | 5 of 5 |
| Short-stay quality | 5 of 5 |
Nurse staffing hours and turnover
These are the hours Civita Care Center at West River reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.66
- Registered nurse hours
- 0.63
- Licensed practical nurse hours
- 1.06
- Nurse aide hours
- 1.98
- Weekend total hours
- 3.23
- Nursing staff turnover
- 27.6%
- Registered nurse turnover
- 33.3%
- Administrators who left
- 1
Health inspections and complaints
Inspectors last made a standard visit on August 20, 2026 and cited 12 deficiencies, plus 1 from complaint visits.
The visit before, on January 29, 2025, found 12.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Civita Care Center at West River in the past 3 years.
Beds and residents
On an average day 109.7 residents live here, about 91% of its 120 certified beds.
- Certified beds
- 120
- Average residents per day
- 109.7
- Certified since
- August 4, 1992
- Resident or family council
- Resident
Who owns Civita Care Center at West River
- Legal business name
- BH West River LLC
- Ownership type
- For profit - Limited Liability company
- Chain
- 6 homes nationally under Civita Care Centers, 2.3-star chain average
Other nursing homes near Civita Care Center at West River
- Civita Care Center at Milford2028 Bridgeport Ave, Milford 06460
- Milford Health and Rehabilitation Center195 Platt Street, Milford 06460
- Lord Chamberlain Nursing & Rehabilitation Center7003 Main Street, Stratford 06614
- Lord Chamberlain Manor Nursing & Rehabilitation Ce7003 Main Street, Stratford 06614
- Orange Health Care Center225 Boston Post Rd, Orange 06477
Who inspects nursing homes in Connecticut
Connecticut's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Connecticut, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Civita Care Center at West River, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Civita Care Center at West River
What is the CMS star rating of Civita Care Center at West River?
4 out of 5 stars overall.
Does Civita Care Center at West River accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Civita Care Center at West River?
12 cited at the last standard visit.
Who owns Civita Care Center at West River?
BH West River LLC, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.