Citizens Care Center
Nursing home in Havre De Grace, Maryland, CMS certification number 215039
415 South Market Street, Havre De Grace, MD 21078 · Harford County
- CMS overall rating
- 5 of 5 stars
- Certified beds
- 184
- Certified for
- Medicare and Medicaid
- Last standard inspection
- January 29, 2026
- Deficiencies at that inspection
- 14
- Fines in 3 years
- No fines
Does Citizens Care Center take Medicare and Medicaid?
Yes to both. Citizens Care Center is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 5 of 5 |
| Health inspections | 4 of 5 |
| Staffing | 5 of 5 |
| Quality of resident care | 2 of 5 |
| Long-stay quality | 1 of 5 |
| Short-stay quality | 3 of 5 |
Nurse staffing hours and turnover
These are the hours Citizens Care Center reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 4.00
- Registered nurse hours
- 0.79
- Licensed practical nurse hours
- 0.96
- Nurse aide hours
- 2.25
- Weekend total hours
- 3.63
- Nursing staff turnover
- 28.2%
- Registered nurse turnover
- 20%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on January 29, 2026 and cited 14 deficiencies, plus 4 from complaint visits.
The visit before, on May 7, 2024, found 12.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Citizens Care Center in the past 3 years.
Beds and residents
On an average day 132.7 residents live here, about 72% of its 184 certified beds.
- Certified beds
- 184
- Average residents per day
- 132.7
- Certified since
- January 3, 1967
- Resident or family council
- Resident
Who owns Citizens Care Center
- Legal business name
- Citizens Nursing Home Board of Harford County
- Ownership type
- Non profit - Other
Other nursing homes near Citizens Care Center
- Lorien Bulle Rock1501 Blenheim Farm Lane, Havre De Grace 21078
- Sterling Care Riverside1123 Belcamp Garth, Belcamp 21017
- Lorien NSG & Rehab Ctr Belair1909 Emorton Road, Bel Air 21015
- Autumn Lake Healthcare at Calvert Manor1881 Telegraph Road, Rising Sun 21911
- Laurelwood Healthcare Center100 Laurel Drive, Elkton 21921
Who inspects nursing homes in Maryland
Maryland's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Maryland, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Citizens Care Center, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Citizens Care Center
What is the CMS star rating of Citizens Care Center?
5 out of 5 stars overall.
Does Citizens Care Center accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Citizens Care Center?
14 cited at the last standard visit.
Who owns Citizens Care Center?
Citizens Nursing Home Board of Harford County, non profit - other.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.